"NWV Direct was great. They were the only place that had the product I wanted, and it was a good price as well. They shipped promptly, and the new lens works great. I am very pleased with their service and would recommend them to friends. I will definitely go back!"
" I received an e-mail from NWV indicating there was a problem with my order and I needed to call. I contacted NWV and was told that my item was backordered and it would not arrive for 6-8 weeks (does this sound familiar?). I was also told that my item was obsolete, amazing since users have gotten positive results using this item with the Fuji HS-10 which was released a month ago and also because the item is listed as current on the Sony website. After being given the false information I was upset so I didn't wait for the inevitable bait and switch and I cancelled my order. I was also wondering, why would you backorder something that was obsolete? I will update my review based on when and if I get my payment refunded.
UPDATE- My refund was issued promptly."
"Great customer service for RMA. Very responsive. Have purchased subsequently. Never dissatisfied."
"easy to place an order and was delivered on time as promised. Package came in excellent condition. Job well done NWV. Expect more orders from me. Thanks."
"Date is a guess I originally ordered a extended battery for my jvc camcorder from another corp, but it didn't work the one I ordered here works perfectly and I am extremely pleased with the fast and efficient handling and shipping. Thank you very much"
"Ordered a new lens cap for my Canon lens. Received item QUICKLY and was exactly as ordered. Will definitely do business with NWVDirect again! Excellent transaction!"
"I ordered the Sigma Telephoto 150mm f/2.8 EX APO Macro EX DG HSM Autofocus lens from them, as the advertised price was lower than any other site. They e-mailed back the next day stating the lens was not in stock. Reading other reviews, it seems like a common practice for them. I am concerned they may try to collect credit card info from customers. ? Fraud "
"We were looking for an extended life battery that was OEM for our JVC video camera at a reasonable price and had about given up hope when we found New World Video. They showed a photo of the battery, which was original equipment, and also listed the manufacturers item number. We not only found the exact item we wanted, but at a reduced price. We got what we needed at a great price, free shipping, excellent response and fast shipping also. We couldn't ask for anything more. NWV Direct is now part of our favorites list on the internet and we will return. Thanks for the great service."
"The service from NWV was fast and hassle free. The Sony microphone system worked remarkably well for something that operates on a single 1.5 volt battery. It had good sound quality with no interference probvlems. I am very happy with it!"
"I am pleased with the quality of the product I received and the speed with which I received it. My only hesitation on buying my item was whether or not it would actually fit (a replacement lens cap for a Canon lens) - the description didn't leave me 100% positive that this substitution was going to work. But it fits perfectly and I'm really happy. I feel like I got great value for the money. "
"New World Video Direct sent my purchase in a very timely manner. The product was a great price. I paid no S&H fees. I will definitely order from this company again. I found no other company that offered the JVC BN VF823 camcorder battery at a better price. Most places were $20+ higher."
"Ordered twice from New World Video (NWV) Direct, each time ordering lenses for a JVC GZ HM550 camcorder and a Kodak EasyShare Z8612 IS camera. Had assumed 37mm lenses would fit the camcorder and 52mm lenses would work with the camera. Glad Charlie pointed out that I needed lens adapter to use with the camera and that the 52mm lenses would not work. NWV Direct cooperated and gladly permitted the return of merchandise that did not work (lenses that did not autofocus) as it should, etc. The service I experienced was outstanding."
"They canceled my order for no reason and did not even reply to my email asking why my order was being held up. This is lame."
"I bought a battery for my camera record. I was satisfied when dealing with New World Video Direct. Their price was the cheapest one & shipped very quickly after 1 day. I got it & used it right after that. I was surprised when it worked very smoothly & well. Thank NWV Direct so much. I had the one I wished. "
"Excellent service from NWV, and they had the lowest price that I could find on the web for my Sony camera light, and replacement battery. The person that I spoke to on the phone was very helpful. I was only charged $5 for shipping, and I received my order the next day. I will definitely shop at NWV again, and recommend them to my family and friends. Thanks for your excellent service, and keep up the good job!
"