"Like Darcy's review of May 7, they tried a bait-and-switch on me. They called and told me the battery charger I ordered for $25 was out-of-stock, the lady claimed she had the same camera and knew the stock-out was national. Then she offered to substitute a "better" charger for $69. I said no and she then said she could give it to me for $49. I agreed but had second thoughts because everyone else had been advertising in the $35 range. I then Googled "NWV direct bait and switch" and up popped several dozen entries, including a link to this page. I called them back and cancelled the order. She asked me to wait while she talked with her supervisor. She then came back and offered me the "substitute" charger at the same price as my original order, $25. So I guess we'll wait and see now. If the "substitute" is lame, I will re-post here.
Edit: to their credit, NWV saw this review 5 minutes after I posted it and a supervisor phoned me to see what they could do to make me whole. I will post an update after I receive the goods. "
"Fast shipping and good communication. Best of all, the product (a camera battery) is of higher quality than expected. Would definitely recommend."
"I have ordered a Nikon Flash SB600 from this site and next day got a call from sales rep. that this flash is not available. Should have read negative review from other customer with the same item.
Update to this review. As soon as I posted this. got call from supervisor and he promise me, that I will receive Flash withing a week. Waiting for this to happen. Will do final review in a week.
Final update.
Receive Flash even 1 day earlier than promise.
Flash is new with US warranty. Would give a 5 star review if no hassle with phone calls.
Before ordering from this store, first call them to verify stock."
"Best price I've found on the web. Couldn't find this camera adapter anywhere else, other than the Sony store (Expensive). I just wish I got the lens from here as well. Great site, recommend you to all of my friends and family. :)"
"Ordered (both said in stock) a JVC battery and travel charger. Got email a day later that battery was not in stock and refunded promptly(used paypal and I suggest EVERYONE does for online buying). Received charger in new condition and on time as promised."
"I was looking for a battery and charger for my camera and found NWV Direct. They had what I wanted and had real good prices. I placed the order and received it on time. I was very happy with NWV Direct and will shop there again."
"I am glad it came; I paid for 2-day air. Ordered Sunday; received Thursday. Just charging them now and am excited to use new batteries for a big trip this weekend...fingers are crossed. ordering was a breeze..."
"The item (a camera battery) was received within a a couple of days of ordering, much before I expected. Shipping was free!! The price itself was excellent. I am greatly impressed by the service, price and the range of products."
"Great Service and I would use them again."
"I ordered a camera battery and quick charger. They arrived in good time, however, the charger would not charge the battery, or the original one from my camera. I called the customer service number, and the fellow that answered was very helpful, told me to throw out the charger, and he would send me a new one. I have already received an email that the order has been processed, and the charger is on it's way. "
"I ordered a Wide Angle lens for my Canon VIXIA HF20 from New World Video Direct and received my package with great timing and in perfect condition! They truly stick by their word of customer service and product quality. I would recommend this website to anyone and will surely order more products in the future."
"The service was prompt & the prices were great - no complaints!"
"This was a great experience. The order came fast with no problems and was packaged as promised. The product has fufilled and surpassed my expectations. Thanks NWV. Will order again"
"NWVDirect had the best price and prompt delivery for my Panasonic Lumix digital camera battery. Their website is marked as a favorite when I go shopping again."
"I had no problems with my order it was correct when it arrived and arrived on the date set. I was very satisfied with your service thank you"