"When I moved and needed a new bed, I researched carefully. I knew that I liked the Serta icloud for comfort but did NOT like their high price. Then, I found a review about Novos Bed. I went to your site and things started falling into place quickly. I discovered that you were very highly rated for both customer service and quality of your beds. I really appreciated the online comparison between your harmony bed and the icloud. Although it seemed a bit strange to buy a bed I hadn't physically tried, your 120 day trial policy and free shipping convinced me to give the Novos Bed a try. I called your customer service for information about shipping and they were courteous and extremely helpful.
I needed my bed to arrive on a particular day to coincide with my move. It arrived right on time. As promised it was easy to unwrap and in fact I did it myself and I am a 65 year old woman. I just needed help to lift it onto the bed frame.
My first night's sleep was wonderful. In fact, back aches that I have had for years have faded almost completely away. I love my new bed, appreciate the great customer service and would recommend a Novos Bed to anyone thinking of buying a new bed.
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"In a word.... WOW!
I didn't think it was possible to have anything delivered so quickly and easily.
I've only been sleeping on this bed for about 3 weeks, and it's the most comfortable bed ever. I had forgot what it was like to wake up refreshed after a good night's sleep! Thank you Novosbed!!!"
"I am very happy to write a review for our new king size Sonata & Folding Foundation. I have had a back injury since I was 16 from a car accident but did not realize until I was 24. This injury was between 3 vertebrae on my spine. Later on I injured my lower back muscles so bad they would never fully heal. Between these 2 injuries I have not slept well in years, and was convinced that it was just life. I could never lay in one position for more than an hour or so and when I did have to move the pain was excruciating. Then settle for a bit more and move and so on...maybe 8 or more times during the night. I never really felt rested.Then my husband started to wake up with a sore back every morning. So I thought it might be a good idea to try a new bed. WELL....LET ME TELL YOU!! WOW!! After only sleeping on the bed for 8 nights, sleep has changed drastically for myself and my husband. It did take some time adjusting from coils to foam, small price to pay. For myself, I still have to move during the night to keep my back comfortable but not near so much, maybe 2-3 times max. When I do move I am not in much pain at all. One more thing to note - I usually go to bed before my husband and when he would come to bed he would usually wake me up from getting on the coil spring mattress. Now I never know when he comes to bed, no noise, no movement. We have had the bed over a month now. I have not heard a peep of his back hurting either. We would recommend this to anyone with back trouble or not, theres nothing to lose here!! Awesome!!
GeckoAA from Hague SK"
"Unbelievable customer service kept me aware of any potential delays yet they still delivered my new bed in under 2 days!!! Easy set up, no "gassing" on the mattress, free pillows are still smelly... and best of all - I can sleep!!! We are replacing a $4000 that is less than a year old. This really seems like the way to go!! You have between days 60-120 to make a no cost return and refund if there are any issues. Makes shopping online really easy and hassle free - try getting your $$ back from a mattress store (won't happen). Thanks Novosbed!!"
"I ordered the queen size classic bed from novosbed. The shipping was quick , but was dissapointed having to pay additional shipping because I live in a rural area. I have been sleeping on the bed for 6 months now , and find it more comfortable than when it was new.For the price , this bed is a good deal.
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"So I saw a few posters concerned about the reviews listed here and how they're fake. I want to clarify, the reason there are so many reviews for Novosbed on this site is because a month after your purchase Novosbed asks customers to give a review on this site. This also explains why there are so many reviewers with only 1-2 reviews. So yes, I am a real person, and my experience has been fantastic!
After doing a bunch of research online, I decided to try Novosbed out for two reasons. First off, they have a really good return policy. After calling them up and asking a few questions, I learned that they would actually schedule a pickup for your bed if you didn't like it in the 60-90 day period.
The second reason I stuck with Novosbed is because it seems you get a lot of bang for your buck. I can assure everyone reading this that both these points have turned out to be a hundred percent true. I bought the classic, and I love it. It's a really comfortable bed, and it definitely seems to be made of high quality materials. My girlfriend has an Ikea memory foam bed, and the difference between hers and mine is night and day.
The classic is perfect for me - firm but not too firm, and very comfortable. Ordering was painless, shipping was extremely fast, and the experience was great. There was an initial "off-gassing" odor, but it went away in about a day. I have had NO problems with overheating. All in all, I would definitely recommend Novosbed to any of my friends."
"Since my husband and I purchased our Sonota Novosbed, we have both been sleeping better and waking up with less soreness and stiffness in our backs. The customer service and delivery time were excellent and we are quite pleased with our purchase. Thank you. Bill & Mary Lukacs"
"We trialed a top name all foam mattress from a well known supplier, as we wanted to get away from spring support, but it did not workout for us. After searching the internet, many searches kept leading to Novosbed. We are not ones to order off the internet but the reviews were so positive and the trial offering made it a easy decision. By far the best mattress purchase we have made , we are both sleeping in comfort throughout the night with no aches and pains in the morning. The customer service was great (thank-you Gail) making the process very assuring. I strongly recommend Novosbed, our mattress compares to mattresses that are much more then twice the price.
David and Charlene Mackie"
"We have been sleeping on our new mattress for just over a month now and absolutely love it! We will never go back to a coil mattress"
"Never thought I would purchase a bed online but I did and it was a great experience. Not only was it cheaper, it shipped within 3 days and the products is great. "
"Very pleased with the mattress, delivery, and follow up after the sale."
"I love our new Aria! Initially I was skeptical about plunking down a sizable chunk of cash for a bed I couldn't try first. After many days pondering options and reading reviews, I made the decision to purchase our new bed. Shipping was quick and packaging was as described. It's been about a month sleeping on our new bed and there has been some adjustment going from a worn out Ikea mattress to the new Aria. The very first night I didn't snore and I slept the entire night, pretty amazing for me! I don't really have anything bad to say except maybe it would have been nice to try out the different model beds, but I know that is how the price is so reasonable. Don't hesitate to buy from Novosbed, they are excellent."
"Great, excellent product at a fair price. Love the business model. My only suggestion would be to sell a more affordable base setup. Thanks! "
"Excellent product for the price compared to competition. Very fast shipping (to Qc) and excellent and pleasant customer service. Much better nights since i got it. Purchase the Classic, which is the firmest and it IS firm. Excellent if you are used to futons."
"Excellent customer service, shipped and delivered quickly. Best bed I've ever slept on."