"I bought a processor from NuTrend in July 2002. They called me because my shipping address did not match my credit card adress. I received the processor in good time and placed it in my motherboard, and it promptly burned up. I was able to painlessly get an RMA and have it replaced without a hassle."

"Ordered a video card retail box. Card works great. Fast processing time, 1 day, and shipping, took 2 days with ground shipping within Cali. Have'nt used tech support yet. Overall good experience. "

"Order a usb compact flash card reader from them. The price was excellent, the item was well packaged, and it was shipped fairly rapidly. What more could I want."

"After some initial problems with the company, the Customer service dept really started to shine. I orginally had a lot of misgivings about ever dealing with this company again.
It all started with the order, the cpu they sent me never worked, the ram (corsair pc3500) wouldn't post at the spec'ed speeds. I RMA'd the items and shipped them back. I asked the CSR for next day air as that is what I originally paid for. She agreed and approved it for that;however, the rma people sent it 3rd day air, to the wrong person, in a completely different state. They once again shipped the package out to me on Monday, next day as was orginally agreed on, it was sent out, and lo and behold it disappeared, noone knows where the package went to. The package did arrive on the Wednesday late late in the evening. This is not Nutrend's fault, as Fedex can't seem to get thier act together to ship a simple package.
What made this company shine however, was the CSR, I will simply call her "M" here for posterities sake. I had mentioned that I would be posting on resellerratings regarding my experiece with the company. She already knew what resellerratings was, and apparently was reading my posts. I had updated the post with information about the shipping issues I was having with Fedex. I was on the way to the store when I recieved a phone call from her indicating that she had read my post, saw the issue's and contacted fedex for me. She updated me with all the information that she had obtained and told me she would call me back regarding this issue! OMG, I had never heard of something like this, and if this is how they run, they will always get my business. Not only did she call me once, she called twice. The first time on tuesday, the second on Wednesday to once again update with information regarding the delivery. This simple act of assisting me has made me a customer for life. I would definitely order from this company again, and am entirely happy with their service. "

"Good site, fast delivery, reliable reseller, good customer service. Only thing I am not that happy with is that, they have some super bargain deal but yet overall, they are moderatively compeitive in pricing."

"Ordered AthlonXP 1700+ CPU. It arrived quickly in good working order. I recommend this supplier."

"Ordered multiple parts from them on Friday and by Wednesday they were all in. Everything worked great. I'd definitely order from them. Their website made it seem that they were the exact same company as New Egg."

"Company send me defective item twice. Then refused refund. Won't buy from them again."

"Picked up a Creative V.92 modem for a friend's computer. Great company ... No troubles at all - fast shipping and good price."

"This is a well oiled company who has its policies well defined. I like their policy about 'if it isn't right they won't ship.' Anyway, I bought an Athlon XP 1800 with a hs and fan. AFter everything was acceptable, they shipped right away. Their correspondence was good defining any problems, and they shipped immediately when everything was acceptable.
"

"I ordered a Western Digital Caviar SE hard drive (wd1200jb) on Sept. 28 (Sat.) early a.m., and the order was processed and shipped Tuesday, Oct. 1, 2002. The HDD was well-packed and arrived in mid-day on Thursday, Oct. 3, 2002. The FedEx shipping they use is quicker than UPS ground, which is great if you are in a hurry for your "stuff".

This was my third order from Nutrend, after doing on-line merchant research on "pricewatch.com" for the best deal.

Yes, I will order from this company again, and recommend them to my friends."

"Placed my order for my P4 2.4 ghz processor on a Thursday and had it by Tuesday....best price I found and gave tracking info right away, would definitely deal with again! "

"This is the second order I have made from this company. Gigabyte Motherboard and Pentium 4 CPU ordered and recieved within a week. This company is good and the prices/selection seem to be a little better than NewEgg.

Thanks, Nutrend. "

"Ordered a 5.1 speaker system, cpu, sound card, and heatsink all at lower prices than Newegg.. I ordered a mobo from Newegg at the same time too on a Thursday, Nutrend even shipped out the items by Friday (which Newegg did not even if Newegg had less items to pack/ship) and I got the items on Monday (from Cali to New Jersey, now that's fast shipping).. I am surprised at how good Nutrend is (cheap and fast), I will definitely order from them again in the future. "

"Ordered Audigy OEM sound card on 09/08 - at a very great price! I received confirmation email and another a couple hours later stating my order was "sucessfully charged". I'm not sure what the second email meant...

Received email on 09/09: Dear customer,
Thank you for your recent e-mail. Your packaged shipped out on 09/09/02. Please we will have a tracking number by 6pmm Pacific standard time.

I did not receive an e-mail so I waited until 09/11 to reply asking for the tracking number. They replied and gave the tracking number but it didn't work. I immediately replied stating it didn't work.

The next day 09/12, they replied stating they had "a digit missing" and gave me the correct tracking number. If they had automated this process, this may have never happened. Anyway, I checked the tracking and it was scheduled to be delivered today (09/12).

Sure enough, I did get my order on Thursday 09/12. I am impressed on how fast they sent the order out - ordered Sunday and received Thursday! Other than the goof-up on the tracking number (very minor), I am very satisfied and I would order from them again."