"The item was not delivered within the stated time. I had to email and ring before I was told it had been out of stock. It then arrived within two days. More information would have been reassuring."
"Happy with order but a little issue with delivery and customs but all was good just a little late getting it."
"Would not recommend, terrible customer service. My charger doesnt work and the battery doesn't hold its charge have sent several emails and called them but all the lady on the phone said is that I will have to wait for them to respond via email, which weeks later they still haven't. I would avoid purchasing from this seller.
Also the delivey took 4 days longer than stated."
"I was very pleased with the order process and I was amazed when the item I ordered arrived only three days later!
I will definitely use Offerbank again."
"simple and fast from order to delivery"
"I was dubious but thanks to PayPal was willing to take a chance on a high value item
I was not disappointed ordered late Sunday and was with me in the UK by Wednesday absolutely amazing service and prices "
"Fast delivery, my Go Pro working perfect. Thanx."
"Cheap Price yes , delivery good yes. But if you have a problem with the phone then they do not care
My phone after a month started to loose battery very quickly. When I reported the same they said it is not covered , please look at fine print. Problem could be phone and not accessories that includes battery. Is battery a accessory? can a phone run without battery? Are the guys sure it is battery problem ?
. Also fine print says I need to pay for courier to Dubai ? Seriously??
I spoke to Samsung and said this is new phone only few weeks old and they mentioned since it was bought from Dubai , UK service centre cannot cover it
It is bad that someone spends so much money and then no one is there to help just because it was bought online and no guarantees or warranties are there to help you"
"very dissatisfied
item stuck in custom clearance for a whole week
"this was caused by offerbank's fraudulent action of under quoting the value to Custom and Excise" This is FEDEX's words not mine.
Every time i email support@offerbank they keep telling me lies after lies. Until i called up FEDEX today and found the truth.
I have no issues with trying to save on tax, i understand but dont cause a delay for me and then have the cheek to tell me lies after lies. I am not 12 years old
"
"Happy with the purchase. The order was not delivered by the courier as promised but they compensated for it by delivering it next day (which was weekend/ holiday)."
"Bought the iPhone for a Christmas present so has not yet been used though appears to be brand new and is sealed upon arrival as stated so all good so far "
"Very dissatisfied with customer service and careless attitude once you have paid them !.
Information about product availability and supply issues are not upto date on offerbank website. I found this, after having paid for HTC one M8 which ( according to the information on offerbank website ) was going to be delivered to my home address in 1 -3 working days. However, one Week later I contacted their customer service who then informed me that there had been a supply issues with HTC one M8 and they couldn't tell when it was going to arrive or be delivered.
I requested for my order to be cancelled and refunded the money I had paid. I was told this would be done and I should have the money in my paypal account in 3 days. Its been over one week and I am still waiting for my money !!!. "
"My purchase with them was faultless... Item arrived very quickly and works perfectly.
I did receive an email from FedEx asking whether this item had VAT exempt, but once I sent them the receipt, the processed it immediately..."
"You said 1to 3days,for delivery,and it was,and excellent price."
"Easy to buy. Fast delivery . Delivery tracking. Good price !"