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3/5

2019-08-22

Not happy with this selection

"We ordered #2833 Beef & Mushroom Confi. It was terrible. The mushrooms were chewy(like rubber), the meat was quite fatty, and it was very over seasoned. This was the second thing that we did not like here. The first was, the stuffed sole. There were so many bones in the fish we could not finish."


1/5

2019-08-22

Many problems

"We order online to get a 68.99 order and did not even get what we ordered. We were suppose to get 4 filet mignons, 4 chicken ****, 4 sausages, 4 pork chops, 8 burgers. Got half the burgers, no filet mignons and instead they gave us 4 loaded potatoes and 4 franks.... Went called back to find out that happened was hanged up on 6 different times in 3 days. The things were got were not even the ounces that was told, more like half the amounts. Most the food was old and dry especially the potatoes. The only thing got out of this was maybe 3 meals if combined the meats and a good cooler for transporting groceries in summer. Will not be ordering again..."

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1/5

2019-08-02

HUGE DISAPPOINTMENT

"We received a generous Christmas gift of 12 months of meals from Omaha Steaks. We received additional filet mignons with the first month - which was nice. They were a bit small, but the flavor was good. What has been beyond disappointing is the size and quality of the skillet and slow cooker meals each month. We took two of them to a scout pot luck dinner and we were the only family to bring food home (actually, we threw it out). Talk about embarrassing - the teenage boys ate everything except what we brought. Another evening, we threw out a Jambalaya dinner after cooking it in our slow cooker and had to order pizza at the last minute. We threw out the sauce for chicken piccata because it was also inedible.

The portions may be correct "calorie-wise", but honestly, 3 servings feeds 1 1/2 people at our house and 6 servings feeds the three of us with no left-overs. Tonight I prepared chicken Alfredo. The package said 4 servings. There were about 6 very small pieces of chicken, a few more tidbits of chicken, a small amount of fettuccine and a lot of sauce. I cooked 1/3 of a pound of spaghetti and added it to the chicken Alfredo and cooked a frozen pizza so we would have enough dinner. I feel badly because my cousin gave us such a generous gift, but the quality of the food is absolutely horrendous. I can't imagine that the people who cook this food would serve it to their own families.
"

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1/5

2019-07-27

WTH

"I’m pretty disappointed. My dad lives across the country, I wanted to get him something he’d love. He hates the steaks. Says portions are small and I overpaid. I’m very disappointed. On top of all of that, two days after ordering through them I’ve had non stop spam emails. Did they sell my email address too? What gives. I wish this company would go away. "

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1/5

2019-07-25

Kidding me, frozen food at a 5 star restaurant price. Such a joke.

"I’ve tried to get this company a zillion chances, and it’s just a scam every time."


1/5

2019-07-11

Worst 75.00 I've wasted on food.wish I spent 75.00 on bologna,cuz then I'd know what O was getting.

"Cross roads mall.spent 75.00 on what I thought were tenderloins,FAT & GRIZZEL.INVITED PEOPLE OVER TO EAT,THEY MADE STATEMENTS ABOUT IT,LEFT QUIT A BIT ON THEIR PLATES,INCLUDING MYSELF.I WAS EMBARRASSED,FELT LIKE THE CHEAPASS THAT WANTED TO GET OFF CHEAP AND AS A RESULT,BOUGHT POOR QUALITY STEAKS TO PROOF IT."

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1/5

2019-06-07

missing items and poor customer service

"My daughter ordered package for my husband for Father’s Day and they left two of the most expensive items out - Prime Rib and Steak burgers and when we called Krista, Sup, refused to refund the order because we got a cake and some potatoes au gratin. I told her to pick it up and refund. She continued to defend the shipping dept who had checked off the two missing items as though they knew they were missing and shipped it any way. She was unprofessional and rude and did nothing to try to fix the situation. Will never use this company."

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1/5

2019-06-04

Advertised packages are a scam!!!

"Omaha Steaks ran an ad in the local paper for a Father's Day Package, so I ordered one because it was a great deal! That should have been the first red flag...$234 worth of meat for $59. The pkg arrived with out what was ordered - I received a "One Chance Special" that was the same price, but with MUCH less than the original order that was advertised. This was a bait & switch scam when I called they said sorry we sent you an e-mail confirmation you are screwed (I NEVER received the confirmation email). What I ordered and what I received were the same price on the website, but completely different selection of meats. Their response was that I ordered it on the website and they don't switch orders, so I'm stuck. I never even looked at any other deal than the one I searched. Never never never will I ever do business with them again."

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1/5

2019-06-03

Disappointed

"I received my order today but was extremely disappointed with what I saw. Size of meat is very small and the beef patties were thin and awful looking. I cooked the stuffed sole but couldnt find and crab or shrimp in them, just greasy mushy stuff. Didnt get to the rest of the order but I'm not looking forward to any of it. Waste of money, they're quality went downhill! Better food in the suprermarket!"

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1/5

2019-05-31

Bait & Switch Omaha Steaks is a scam

"Omaha Steaks ran an ad in the local paper for a Family Feast @ 49.99 I ordered 2 - they sent a confirmation e-mail which I did not see. The pkg arrived with out what was ordered - they said it was an upgraded Family Feast as opposed to 2 complete Family feasts but I was charged the same - the lesser "upgrade" was as much as the Family Feast. This was a bait & switch scam when I called they said sorry we sent you an e-mail confirmation you are screwed - never never never will I ever do business with them again. Fast talking scheisters."

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1/5

2019-05-12

Their customer service is the worst you can imagine

"I've got no idea about the quality of the food. Because of their customer service the birthday gift was never received, and I'm out a whole lot of money. They do nothing to help, absolutely nothing, and I'm told that they don't care about their reviews. Enuf said."

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1/5

2019-05-02

Meat is Dry and Tough

"My mother in law has sent this for three Christmases. I have to tell her to stop. I don’t think she knows how dry and tough the meat is. Don’t waste your money!"

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1/5

2019-05-01

Bought filet mignon empanadas

"It was the worst taste I've ever had the crust was tough the meat was not there I could not even know that it was filet mignon . Something I would never order a again."

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1/5

2019-04-20

Scam

"Don't order from them. Customer service tells you one thing then they say they didn't . I was charged twice because they had to resend an order due to shipping error. They take no responsibility. "

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1/5

2019-04-19

BAD, BAD, BAD Customer Service

"Too bad there is not a "0" rating because that is what I got from Omaha Steaks and that is what I would have given. We have ordered in the past and loved the quality and convenience even if pricey. I placed a large order for Easter dinner and was PROMISED it would arrive the Thursday before (4/18). I made it very clear that was vital. It did not arrive. I called early Friday (4/19) morning and was told sorry! That will certainly feed all my guests! Furthermore, it could not be expressed shipped on Friday with Saturday delivery (even if I was willing to pay) because Good Friday is a corporate holiday and shipping department is closed. The order confirmation email did reflect a delayed shipping date--if your scrolled down several times, which I did not. However, why would I look for a different shipping date, I had been PROMISED! I worked my way to the supervisor who was going to be so generous as to give me a $40 gift card. Are you kidding?! That will barely buy one good steak from them."

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