"This is my second purchase from One Call. Again I am more than pleased. This purchase was for a Samsung LED TV. It was delivered on date promised and in excellent condition. This store was truthful in its advertising. When I called to make my purchase (Rob was the rep), there was no pressure, no bait and switch, no stress. The rep was informative and very nice. The delivery was done by Fed Ex in mint condition. The TV was equipped with 2 Shock Watches (no other stores give this that I know of), which tells if the package shakened (noting possible internal damage). This gave me greater peace of mind. Shari "
"I had serious uncertainties to mail-ordering a large and fragile piece of electronics like a Samsung UN40B7000 40-inch LED 120Hz 1080p LCD HDTV. Checking ratings and comments at OneCall.com and at Amazon.com convinced me to give it a try.
I'm glad I did. The TV was ordered on Sunday, shipped on Monday and received on Saturday as informed and in perfect condition!
Prompt, Excellent low pricing, Fast shipment with no hidden charges, great care in packaging--you couldn't ask for more. This company goes to the top of my list as a merchant who gets it right.
Next piece of consumer electronic I am to get will for sure be from OneCall.com - Steen"
"Free shipping, FAST shipping and a great price! Couldn't have asked for a better transaction... thank you OneCall!"
"My Mitsubishi WD-65835 (65" DLP HDTV) arrived without so much as a scratch on the box, shock detector intact. Thanks, OneCall, for detailed instructions on accepting shipment.
The TV is awesome and the price was terrific! I will be back for more and I'm recommending OneCall to friends and family.
Before buying I had shopped extensively and nearly pulled the trigger a couple of times, but when this 65" came up on a special OneCall weekend price I couldn't resist... partly because of their terrific customer feedback from people like me!
Anyhow, I'm a believer! Great product, great deal, great shipping... now if the Bears can just beat the Seahawks this afternoon my weekend will be perfect! ****@****
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"The Customer Team at OneCall is Professional, Knowledgeable and friendly. Each time I have called they have impressed me with their service. That, along with their great prices will keep me coming back."
"I had serious qualms mail-ordering a large and fragile piece of electronics like a Panasonic 50 inch plasma HDTV. My initial email was immediately answered (on a weekend!) and, when I phoned Onecall the following day, the representative's courtesy and patience in addressing my concerns, combined with their price and ratings, convinced me to give them a try. I'm glad I did. The TV was ordered on Monday, shipped on Tuesday and received on Thursday in perfect condition. Prompt, courteous and professional customer support (based in the U.S.); excellent low pricing; fast shipment with no hidden charges; great care in packaging--you couldn't ask for more. This company goes to the top of my list along with Provantage as a merchant who gets it right."
"Great email communication, superb price, and prompt delivery. Will definitely buy again and recommend OneCall."
"This is my first purchase from OneCall.
I purchased a Sony 46" LCD TV and it was shipped on time by FedEx Freight. I was concerned about shipping damage for such an expensive item. The TV shipping box was strapped upright on top of a small pallet. The TV was delivered in perfect condition and is brand new. Customer service provided excellent communication via phone and online Chat.
I am very pleased with my experience with OneCall.com"
"Ordered a LED TV from Samsung. After an initial delay due to human error, Brian L, Sales Manager took care of the problem and shipped the unit right away. He even threw in a freebie. Great follow up. Glad to do business with OneCall again."
"My experience with Onecall was great...I ordered a TV mount from them, an open box item, about $150 cheaper than anywhere else, and I got it the next day! With standard shipping even...I was not expecting it to be so prompt, it was nice. With the open box item I could not even tell it had been opened before. Everything was there, still in what I think was origional wrapping, not a scratch or ding on anything.....They did a good job...Will most likely buy from them again"
"Ordered through Amazon. These guys are number one in my book. After going back and forth on which company to order, NY NY was always playing in my mind. Onecall had the lowest price by 100.00 and boy was I worried that it wasn't going to be one of those bad boy deals. I ordered. They shipped the same day. Received today and as I promised them, I writing a review that says, these are my go to guys. Oh, and they never called me to try to upsell. I was actually hoping they would have called since I wanted an accessory. I had to call them. They shipped that same day also.
All arrived in original box. Good job Onecall."
"Great experience. Fast shipping. My camera came with a defect, called customer service and they shipped the new camera on that same day!"
"Ordered a Denon 4308CI during name your price promotion. Got a great deal. Order processed same day. Shipping details provided same day as well. Was a bit apprehensive about having such a large/heavy item shipped across the country. However, item arrived double boxed and in excellent condition throughout. Very happy with purchase, won't hesitate to recommend to others."
"I could not be happier with my experience. I'd rate them a 10 out of 5! The gave me the lowest price, then when their price dropped a few days later, they credited me the difference graciously. There was NO pressure to buy, no steering me to certain products. When they did not carry something I wanted, they acknowledged that the product I was looking for was excellent and did not try to convince me to buy something they sold. They knew their products well. I bought a 50 inch plasma TV and HDTV receiver that arrived on time and in perfect condition. I will buy from them again. "
"Excellent service. Ordered a Sony Bravia 46" TV on 7/17 and received it on 7/21. Was kept informed on status and shipping info. Item was shipped tied down on a pallet and well packaged. Order taker was extremely courteous and helpful, particularly since this was my first purchase from this company. Price on the TV was the best around. Would highly recommend and, in fact, have made another purchase based on the previous experience."