"This was an excellent transaction from start to finish. The phone rep was very knowledgeable and friendly. The TV arrived in perfect condition and a couple of days ahead of projected delievery date. The "shock watch" sticker is a unique idea and was not activated on my box. The pricing was competitive with other shipping included sellers. I would not hesitate to do future business with OneCall."

"Very satisfied with my purchase. Bought a Nikon D80. It arrived in 4 days and so far seems to be working fine. No attempt to push unwanted accessories and customer support staff generally very friendly. Would surely consider buying from them again. Only snag is that they may not have the best price for many items. Item arrived brand new with US warrently and all documentation included."

"Dubious security requirements and poor communication. Order placed on Monday. Called on Tuesday and they said order was shipping that day. Called on Wedneseday for tracking and am told order failed their Security check with no further explanation. Manager Stephanie stated that they really don't care to get an order due to their low margin. "

"Awesome e-tailer. Can always talk to a human, quick (free) FedEx Freight delivery of my 52" HDTV, and the best price around. Look no further."

"What a great expierience! OneCall provided fast delivery & great customer service (something you just dont find too often these days). Had my Flatscreen & stand at my doorstep within 3 business days. Cables and other goodies arrived same day as well. Great stuff!!!"

"I GOT A GREAT DEAL ON A GREAT HDTV.NO TRICKS,NO ATTEMPT TO UPSELL.GREAT CUSTOMER SERVICE.COMPLETE INSTRUCTIONS ON DELIVER,WHICH ARRIVED QUICKLY.THESE GUYS ARE THE BEST!THEY MAKE SHOPPING ON THE INTERNET WHAT IT'S SUPPOSE TO BE!!!!!!"

"I placed on order for the Canon TX1. I placed the order based on the availibiy of the item as it showed in stock. Inventory magically went to back order once I placed the order and provided payment.

I called to cancel the order. The sales person was polite and provided the cancellation. He verified that several previously placed order also went to "back order".

One hour later the same salesman called back and stated they had a cancelled good order and asked if I still wanted the camera. I agreed and they shipped it immediately. Overall, the experience was good."

"The website was great, I logged onto the chat and conversed about different options of the Samsung LN-T3253N. I didn't want to make a decision just then on a chat window, the rep asked to call me at my convenience. The rep called at the time specified and after about a 10 minute no hassle, no pressure call I made the deal with them. I recommend them and would buy from them again. Thanks Onecall for a great deal and a great TV!"

"Ideal online store. Fast, honest, no hazzles.
All I could wish for.
Highly recommended.
Geo"

"Onecall.com provided me with the best customer service i have ever had from an online store. They did a call back with in 20 mins of me placing my order online stating it is their policy to call back first time customers. The product was shipped out within 2 hrs of me ordering it. The staff are very polite and knowledgeable about the product they are selling. They even did a courtesy call on the same day the product was delivered. They took the time to ask how i liked the product i ordered and to see if there was any damage done to it during shipping. That was something totally unexpected and much appreciated. Their promptness of them shipping the producted enabled me to get a day early as well. The customer service i got is a rarity now days. Keep up the work and you got a return customer."

"I bought some speakers from OneCall and was very pleased with their service. I make many online purchases and I would rate OneCall as one of the best. What do I expect from an online dealer?
1. A website that is informative and easy to navigate.
2. No back-ordering/out-of-stock items.
3. A good selection of items/brands.
4. Ease of ordering process.
5. Follow up (i.e. order confirmation, providing tracking numbers, etc.)
6. Good prices (goes without saying).

Not only did OneCall do all this well, they even followed up with a telephone call to make sure the items had arrived. Which they had promptly done, by the way.

I'll use them again."

"I was in the market for a Sony KDS-60A2020 SXRD tv. I performed my due diligence and went out and searched the web for the best deal. Having some prior experience with electronic purchases on-line, I knew that generally the "lowest" prices were from those shady New York based outfits (seriously, if you are reading this - avoid those shops like the plague. There is a valid reason they get such low scores). Imagine my suprise when I literally stumbled across onecall.com. At first, because of the low price, I was pretty sure it was a Brooklyn outfit,but after further research I found out they are based in Spokane, Washington! I then researched them here on the resellerratings site. Low price, high ratings? Ok, where's the hook, right?

THERE ISN'T ONE! SHOCKING! A legitimate web site with legitimate prices and service!!!

I ordered the TV on Thursday night from the website. I checked the status on Friday and noticed the order was hold. Uh-oh, here comes the hard sell for cables, warranties, etc... NOPE! They just wanted to go over the process for receiving the tv from the shipper. They just want to make sure the CYA (cover yer a**) steps/forms were in place in case they needed to file a claim with the shipper in case of damage. No hard sell for anything else.

After ordering it on Friday, it shipped out Friday evening and I received it the next Wednesday. WOW (two businees days at $0.00 cost) - That's fast shipping. Of course I live in SoCal, so it's not like going across the country but still..

I know I sound like some sort of shill for this company, but I want to give credit where credit is due. The price was awesome, the service even better, and the shipping was the best of all. Remember, there will always be somebody cheaper, and if saving $50 (if the product is actually "in stock" after you decline their hard sell for accessories) is worth the hassle of dealing with those NY jerks, then go for it. I'd rather spend the little extra and not deal with headache. "

"I ordered an Onkyo receiver and DVD player from Onecall.com. The price was very competitive, I found their staff [Thomas] to be very helpful, and when a delay on their end was going to result in the products not arriving in time for a weekend install, they upgraded the shipping to overnight at their expense to make sure it arrived in time. I couldn't be more satisfied and would highly recommend onecall.com based on my experience."

"I purchased a Mitsubishi bigscreen DLP TV from OneCall.com - I was kind of hesitant to make such a large purchase from an online vendor without a store presence, but went ahead with it.

I am so glad I did! Their price was excellent, the order handling and shipping was very prompt, and my piece arrived in perfect condition.

I am delighted by the experience and would order from onecall.com again in the future without thinking twice. They appear to be a class outfit!"

"Greetings,

I ordered a Canon EOS 30D and 100-300 USM lens .. plus other items. I placed the order at 11am MDST Friday and recieved the order in PERFECT shape on the following Tuesday via FedEx !

No BS no phone calls, NO PROBLEMS what so ever !

I have to admit they live up to their motto...
"We Get it RIGHT... You get it FAST !"

I can say I highly recommend OneCall ! I will order from them again ! Oh ! And the price listed from one of the search engines was wrong , I actually got the camera fro about $50 less than the price initially listed !

"