"Excellent to deal with at every level. Top notch
store. Most recommended."
"I am very satisfied with OneCall.
Absolutely no problems with my purchase. Very prompt, and no hassle whatsoever.
I will use them again."
"I just purchased Boston Acoustics receiver, tower, center, rear surround speakers and subwoofer. Price on receiver too good to be true. Service and friendlyness of sales team outstanding. Merchandise delivered in 3 days. What an honest, trustworthy company. I highly recommend! "
"this is my first time buying on line and I had a great experience. Onecall has a very cool website and you can even chat with a salesperson. Great professionals there. As I bought my LCD tv set by check it took almost 3 weeks to get my purchase, but i don't believe it was their fault, so next time I'll buy by credit card, you can trust. And they responded my emails very quickly. Great job from Sales Department. I am very happy buying from Onecall."
"Excellent service and shipping. Package arrived before estimated delivery date."
"Placed an order for the Pioneer DVR 633H-S, and received it within one week. It was also priced considerably Less than some other online retailers.
The only minor complaint was that most of the other websites did not charge tax, and the shipping was free. Shipping did cost almost $17.00. Still, I probably would buy from One Call again if the price was right. "
"They did a excellent job of getting our order processed and delivered!!!"
"I purchased in person at the store in Spokane and had a wonderful experience - great service, a lower price by $400 than Best Buy, and personal help when I had difficulty setting up my new Sony Grand Wega tv. I can't say enough about the people who work there and how well they treat their customers. The only minor glitch was that my tv wasn't ready for pickup when they said it would be, but they made special arrangements that solved that problem, and I went home happy. I highly recommend this store, whether you buy online or in person. Great people!!!"
"Excellent experience. Got a Sharp Aquos TV. Ordering by phone was pleasant. Product came before the delivery date they gave me. Even though it was priced a bit more than many competitors, the peace of mind of ordering from a store with great reviews was well worth it. Price dropped by $20.00 within seven days of order and they honored their price guarantee by crediting my account. I'd highly recommend them."
"After shopping online for a week for a Sharp Aquos LC45 HDTV I settled on OneCall and ordered on Jan 16. It was shipped Jan. 17 and arrived on the 20th as per an appointment made with the trucking company. The unit was in pristine condition. The person I talked with to take my order was very polite. He did not pressure me to buy anything else and answered all my questions.
I had a fine buying experience and would not hesitate to order from OneCall again."
"OneCall has been an awesome store to work with. I of course had reservations purchasing a $1700 TV from an online store, but I'm glad I did. I ordered the Sony 42" LCD, I added the reasonably priced $189 3 year warranty a couple days later, and then later purchased a Sony DVD player to go along with it. Their customer service was top notch and always helpful. I never had a problem reaching an actual person within 2 rings when I called. They contacted me as soon as my TV came back in stock and were always keeping me informed of the status of my order. My DVD player even shipped within hours of ordering it. The prices are great and the people are too....where can you go wrong in that???"
"WOW! Fast Shipping & tripple boxed my Monster Power HTS3500MKII. I paid for 3 day UPS shipping on Friday and received the package on Monday - FAST. I talked to a customer support rep to ask a question before I ordered the unit. No hold time, and knowledgable staff...He was very helpful and I placed the order with ZERO hassle over the phone.
One of the best online shopping exp. I've ever had! AAA+++!!! I'm glad to see that OneCall has a great rating - AS THEY SHOULD. I was treated like a King. So much better than places like Buy.com who delay the order intentionally at the warehouse if you choose the cheaper shipping option.
Thanks OneCall - I'm telling all my friends!"
"Great seller! Highly recommended! Thank you very much OneCall"
"We bought a Samsung DLP (HLR5067) from onecall.com. I had been researching the TV for months, looking for good deals from reputed online stores and finally bit the bullet when I saw an incredibly low price with both amazon.com and onecall.com. Onecall typically matches Amazon's prices. We went with onecall instead of Amazon because of a lower total cost (price + S&H).
The service was excellent: no waiting on hold after calling the 800 number, the sales person was not like any typical sales person: patient, answered all my questions about the warranty, return policy, shipping and handling. No sales pitch for cables or extended warranties, though he mentioned that I could buy an extended warranty within one month of buying the TV.
The TV arrived in 3 days! Ordered Friday, got a call Monday from the shipping company asking to schedule a delivery. The delivery was smooth too.
Their shipping cost was about 30% lower than amazon because they use (for big screen tv's) "curbside drop" shipping. Which means, you have to take it indoors; which was fine by me because the TV only weighs 70lbs. Also they do not take back the TV unless it was damaged during shipping. These two measures (curbside dropping and no return except for damaged) keeps their shipping costs low (lower liability insurance, I guess). However, the company they use for shipping is exremely professional and the driver actually helped me bring the TV inside, even though he's officially not supposed to. I signed the delivery receipt before bringing the TV in, so that might have helped.
A very positive experience on the whole; I'd highly recommend anyone buying a big screen tv to consider onecall. In my opinion, they offer:
1. very good prices
2. professional salespeople, no high pressure sales
3. reliable shipping"
"Excellent service, prompot delivery. Product arrived one day earlier than promised. Telephone operators were knowlogable and no waiting for an operator to pick up.
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