"Great experience, great price. Entered my order on Thursday evening and it arrived on Saturday afternoon, 3 days ahead of schedule. I'm sure this kind of service can't always be expected, but I'll take it when I can get it. I am now a Onecall fan."
"Excellent, speedy service. Merchandise arrived by Fed-Ex one day before the estimated delivery date. I paid no extra for shipping and yet it took only two business days. I would order again from Onecall without hesitation."
"This was my first experience with onecall. I preordered a D200 DSLR in mid-november that was due to be released on Dec. 15th from Nikon (with a $75 off "holiday05" coupon from onecall). I was amazed they would let me apply the offer to a camera that hadn't even been released yet. There has been a lot of anxiety expressed on various Nikon forums from the many thousands of photographers out there who wanted to get their hands on this new camera. Onecall customer service was great and very patient of "order status" enquiries as the release date approached. In the end, their information was spot on. They called to tell me the camera was in on the 16th and that it would be shipped that night. Two hours later I had the FEDEX tracking number. Onecall now have themselves a new loyal customer! Great service, great price and great people to deal with."
"Great experance, my order was shipped the same day as ordered. Product came as promised and was double boxed. You don't find that very often anymore. I will be bookmarking them for future orders. "
"Order arrived in 3 days. Quite a good delivery job, especially around the Christmas season."
"Order Nikon Capture 4.xx Monday night (12/05/2005) and was to receive it Thur. (12/08/2005). Package arrived Wed. 12/07/2005.
Will order again."
"I am a repeat customer of Onecall.com This past October, I purchased a Nikon 70-200mm f/2.8 VR lens from them since it was out of stock everywhere else. They were unable to pricematch B&H since it was out of stock there, but I needed the lens to shoot a football game. As usual, the item arrived as ordered. I have never had any issues with them, and have ordered from Onecall.com a number of times. I also have a Nikon D200 on order from them as well, but I'll write my review on that transaction after it arrives.
There is no hardselling of any accessories or warranties. However, they do give a follow-up call about a week after the item is delivered to make sure that you are happy with your purchase, which is fine by me."
"Very courteous over the phone. I've been ordering from OneCall for about 8 years now. Never had a problem, either with equipment or service.
The reason I started with OneCall was I was looking for a Sony 7000ES DVD player. (back when DVDs were just hitting the market. OneCall was out of stock when I called, as were most other dealers. Yet, that afternoon, Onecall gave me a call to inform me that they had an order cancellation, and had a Sony 7000,if I'd still like to purchase one. No pressure, just an offer..very polite. Of course I wanted it..and still have it.
In the years since, I've never had one single problem with Onecall. I just placed another order today. Extremely courteous and polite people to deal with. I even got a call after the order to inform me they had quoted the wrong price on a lens, and were giving me the lower price. I probably wouldn't have caught it till much later.
I will buy from them again, as I have for about 8 years now."
"While researching digital cameras and retailers to buy from, I saw that quite a few had a policy of calling "to confirm the order" and upsell additional products. Even though OneCall.com had a very high rating here, I braced myself for a hard sell call back after ordering a Panasonic DMC-FZ5 online. I even thought about excuses for not buying an extra battery or memory card which I knew I could find for less elsewhere. Guess what? No call! No one tried to sell me anything more than I asked for. I immediately got an email confirming the order and a second one that evening saying it had shipped. It arrived, well packed and in perfect condition, A DAY EARLY. It may not sound like much, but that's the point. They did exactly as I asked. Nothing more, nothing less. And they did a good efficient job of it. Very professional. I will definitely buy from OneCall again."
"Outstanding service, very good web site, ordered rush on Sunday night and was shipped Monday PM and delivered Tuesday eary AM. "
"I ordered a $2600 DLP TV with some trepidation, as this was my first experience with OneCall. They called me the next day to thoroughly explain the shipping and delivery process. Then FedEx called to schedule delivery and a few days later the box arrived on a pallet in perfect condition and the driver brought it into the garage. Couldn't have had better service!"
"I found this company through Amazon.com. I purchased a pair of Sony earbud headphones to go along with another Christmas present I was giving to a friend. This experience was as smooth as silk. I placed the order Friday, received a confirmation with FedEx tracking number on Saturday, then received the product on Tuesday. The packaging was great with styrofoam peanuts AND two airbags for cushioning. I am very pleased. In addition, I also received a very professional invoice (actually a receipt) of my order with return shipping label stickers in case I had a problem, and a color catalog of their inventory. Everything was totally professional. "
"Great Company will buy from again Fastest shipping in the world"
"was looking for sharp aquos lcd found price to be competitive . when i called to purchase price had gone up 100 dollars. salesman agreed to give me the price i had seen two days earlier. ordered on friday had tv on monday. outstanding service no upsell all around A++++ would definitely use again"
"Purchased a Sony Cyber-shot on Saturday, by the time I received a tracking number on Monday, (only because I didn't check my email any sooner) I received the camera. Shortly after placing the order, I received a call from customer service that the memory stick was back-ordered, and was assured that I would be not be charged until it shipped, but that the camera was shipping immediately. There was absolutely no mention of selling me any other accessories. I got the best price on the 'net, at the fastest delivery. I highly recommend this store with no reservations."