"Couldn't be happier with purchasing from OneCall. Customer service very professional. No pressure to purchase items I had not intended to purchase. Prices were great, shipping confirmation was prompt, and item arrived in perfect shape in two days as promised. A++++"
"a nice place to do buisness with, good products, good price range, and so far good service."
"very fast service - very pleased. My order came three days - delivered on a holiday - after I placed the order - much quicker than promised. "
"I found this company after searching on-line for weeks. Buying a pro-level camcorder is a big investment, and feeling secure about credit card numbers, etc. is of the utmost importance.This company is EXEMPLARY in integrity, courtesy, pricing, support and service. My sales agent, Chris, actually called me the evening of my order to tell me it was shipping: He is so polite, so personable, so human in the best of what that means. One gets the idea that they all work hard there, to please their customers. My order, sent to an alternative address in Chicago, actually arrived a day early! I have finally found the on-line vendor I can order through and not have to worry about being ripped-off. It is so good to have peace of mind that the people you are buying from really care and are providing you with remarkable service, absolute honesty, and as well, the best prices possible. Discount vendors are a slippery slope. Don't go there! It's not worth the money you may or MAY NOT save, not worth the hastle, and not worth the rude and careless encounters. In terms of the large and good vendors, well, this one is the best! Their pricing on big ticket items is extremely competitive with the reputable companies; but their accessories inventory and pricing is even better, so don't even think about having to search elsewhere for those things. Also, their extended warranty is something to write-home-to-mama about! Don't order any where else until you have at least spoken with a sales rep from this company! CHECK OUT OneCall.com."
"A super super place to do business with. I bought a samsung DLP 6167 and received it in 5 days. Outstanding customer service and just an outstanding place to do business with. I highly recommend from a previously skeptical buyer."
"Great shopping experience! No phonecalls to
confirm the order and no hassles. Very pleased
with the whole transaction. Fast shipping too,
order was received before I even started to
look for the tracking number."
"excelent service on the store chat, very friendly and cordial over the phone. delivery has happened one day before expected. Highly satisfied"
"Excellent vendor: easy ordering via phone (in my case), excellent pricing and courteous sales rep named Greg Hauff. Used the phone to verbally ascertain from a salesperson if the item was actually in stock ready for shipment and I trusted Greg was telling me the truth about confirming it was. I was told on ordering that item would leave Spokane, WA location the next day and arrive in Lafayette, LA on Friday of same week- actually arrived via FedEx on THURSDAY, one day ahead of schedule- awesome! Called to thank OneCall for this great service and Greg (my sales rep from three days earlier) said "we are just trying to please our customers with our 'normal' service, but thanks for the call letting us know you are satisfied with the sale and that your item arrived OK". Would recommend these guys to anyone shopping for electronics- my purchase was a Sony RDR-HX715 DVD Recorder by the way. Beats dealing with vendors who say they have an item in stock and lying in the process, thus prolonging the delivery time by days or more probably, weeks. Thanks guys for a great purchasing experience on my part."
"I had problems with ordering through the website but customer service answered my phone call right away and my order was placed very quickly. They had to change my credit card info (this may have brought on the website problems). I bought a Monster Cable power center and was told they were back ordered, The price was unbelievably low and I thought for sure they were going to cancel my order, however it shipped out only 4 days later. It was triple boxed - nice. I've never had any problems with Onecall, and this transaction only reinforces my high opinion of them."
"Online Support - Exceptional
Called the 800 number to order. Exceptional
The order arrived 2 days earlier than expected.
This is by far the best web based purchase experience I have ever had."
"Useless shipping emails. Can't get tracking information, and the site has NO error page when it fails it just returns you the same page. After two days order still does show at their site or FedEx as shipped. Never use them again. Platinum my ass!!!
Mike Rehling
These folks idea of customer service is to have someone call because 'their boss asked them to'... A lame company with no real operating website... Last purchase for sure..."
"After reading all the good remarks about OneCall, I decided to buy an Olympus Digital Camera from them. Their website made it very easy to order and I had a question to ask customer service and had absolutely no problem speaking with someone who was very polite and knowledgeable."
"I called on Monday after New Year's day, not really expecting to reach a real person, but hoping . . . I not only reached someone, but they were friendly and helpful!"
"Great service and great prices. I purchased a big screen tv for hundreds less than other online stores and was kept in the loop the entire time."
"OneCall had the lowest (bottom line-including shipping-free)that I was able to find on the web. The item was shipped promptly, a tracking number was provided, it was well packaged and was received in good condition. I would purchase from them again if the opportunity arose."