"Everything was great but I don't like paying a processing fee. Other competitors does not have this fee and offers free shipping. I ordered because I had a discount code."
"This website meets every doctors visit requirements! It takes the hassle out of driving to pay in person, now i can sit back and have a worry free experience in the comfort of my home while enjoying the best contacts my money can buy!"
“Wow, what an amazing review! We're thrilled to hear that our website has made your experience so convenient and enjoyable! It's fantastic to know that you can comfortably take care of your eye care needs without the hassle of in-person visits. We’re also excited that you love the quality of our contacts! Thank you for choosing OptiContacts.com and sharing your awesome experience with us! Keep enjoying that worry-free shopping!”
"Don't tell me i have a free offer and then take away my discount. That is not free."
“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”
"Very satisfied with ordering and delivery"
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a positive experience with your ordering and delivery. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"I tried a couple other websites and they had hidden fees or ongoing obligations. Opticontacts seemed easier. This is my first experience ordering online and saved 70% over Walmart."
“Wow, thank you so much for your amazing review! We're thrilled to hear that your first online ordering experience with us was easy and straightforward. We strive to be transparent with our pricing, so it's great to know you appreciated our honest approach. Your support means the world to us, and we can't wait to serve you again!”
"too easy great prices no issues"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our purchasing process easy and that you enjoyed our great prices. Your satisfaction means the world to us, and we're excited to continue providing you with top-notch service!”
"Very easy to order contact lens. "
“Thank you so much for your fantastic review! We're thrilled to hear that you found ordering contact lenses with us easy and breezy. Making your experience smooth and enjoyable is our top priority, and your feedback truly motivates us to keep up the great work. We can’t wait to serve you again soon!”
"Website was straight forward and had the best pricing! "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and our pricing unbeatable! Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Should be more clear about having to order 2 boxes to get the autoship discount."
“Thank you for your feedback. Your input is valuable, and we'll work on improving clarity regarding the autoship discount requirements. If you have any further questions or need assistance with your order, we're here to help.”
"I like that you do not have to sign in for an account, unless you want to in order to purchase contacts. Everything explained clearly, and easy online navigation."
“Thank you so much for your amazing review! We're thrilled to hear that you found our site user-friendly and enjoyed the straightforward navigation. It's great to know that the no-sign-in option made your experience even more convenient. We appreciate your feedback and can’t wait to serve you again!”
"Very practical website and appreciate the free sunglasses! "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website practical and that you're enjoying the free sunglasses! Your satisfaction means the world to us, and we can't wait to serve you again. Happy shopping!”
"PROCESSING FEES TOO HIGH. UNNEXPECTED
"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy, convenient! Great place to shop!"
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found shopping with us easy and convenient. Your kind words mean a lot to our team! We’re here to make your experience the best it can be, and it’s wonderful to know we hit the mark. Come back and visit us anytime!”
"best place to buy contacts -great prices free delivery"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our service easy and fast, and that you love our great prices and free delivery! Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Third time ordering from this site, really good quality products. "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”