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Product & services pricing
4.03/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.25/5

Verified
5/5

2024-08-25

Excellent pricing

"1800 contacts have been getting too expensive. Haven't gotten shipment yet but once do I'll leave a review as well. This website has amazing discounts."


Verified
2/5

2024-08-24

Misleading fees

"Adding a $100 processing fee after selection and order placement is misleading. Last purchase"


Rep reply posted 2024-08-27
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
3/5

2024-08-24

The price is not the announced

"Is different price at checkout"


Rep reply posted 2024-08-27
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-08-25

Easy!

"Very easy to order and reminders are very helpful via text. "


Verified
5/5

2024-08-25

Definitely the best price!

"Great automatic discount and fast shipping."


Verified
5/5

2024-08-25

Wow

"Great deal going through online discount. I would highly recommend. Easy to navigate the website and no issues with the billing section. Overall great experience. "


Verified
5/5

2024-08-24

Very simple and fast

"This was my first time with opticontacts. I found it easy to navigate and the price could not be beat "


Verified
5/5

2024-08-24

I can see the sign

"Easy to get r done. No need to waste money going to the eye doctor to tell you what you already been told a dozen times."


Verified
5/5

2024-08-24

Excellent website

"It was fast, and very user friendly"


Verified
4/5

2024-08-24

Good price, easy to order - but the processing fee was unexpected.

"Easy to order; nicely designed site. Amount of purchase to attain Free Shipping was made clear, but when you added a "processing fee" at the end I almost cancelled my order. For my money, just include your fees in the product end price, as opposed to tagging them on (resulting in an unexpected extra expense on the customer end). Sort of like an airline that has a cheap ticket price, but charges you to carry on a bag or to select a seat. "


Verified
5/5

2024-08-24

Quick and easy

"Quick and easy to re order - texts and emails with coupons to help save &."


Verified
5/5

2024-08-24

Smooth

"A friend told me about this website. The process or ordering went smooth. Still cheaper than other websites I’ve checked."


Verified
5/5

2024-08-24

Best price

"I always buy my contacts at OptiContacts I always get the best price & best promotions "


Verified
4/5

2024-08-24

Flexibility required

"Not all credit cards have a US address
Need to be able to add new person under same account
"


Verified
4/5

2024-08-24

Afforda

"The price is affordable compare to others websites"