"No chance to correct issue. Hope they will fix after "
"Easy to place order. Loved being able to just click reorder! Thanks"
"Excellent service always sends me a reminder fast and accurate "
"Easy and fast delivery. Love that you guys take Apple pay"
"So the Google ad said the contacts were $59.95 but then I was charged over $100 in a “processing fee.” "
"Greta pricing good product woo"
"It is amazing. The price is the best around"
"When I placed my product int he cart I was quoted $89.95 with auto ship. But went to check out I noticed that a $12.95 processing and handling fee was added before checkout. This should be displayed on the site before deciding to add to the cart and checking out because it's easy to miss that additional cost as you are navigating the checkout process. "
"They’ve been relentlessly texting me to reorder my contacts and I finally did so I can opt out."
"Affordable, reliable and and high quality products with good shipping."
"Great price and customer service helped make the process super easy."
"First time ordering. Hope it's as good as it looks. "
"Only took me minutes to order and received a discount"
"My buying experience could not have been easier or cheaper! Super happy with website and checkout process. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your buying experience was easy and affordable. It's our goal to make shopping for contacts as seamless as possible, and we're so glad to know we hit the mark for you! Your satisfaction means the world to us!”
"You're fees are outrageous and hidden until ready to pay. they are beyond outrageous. The fee cost is either the same as the actual contacts or double the acual amount for just the contacts. I was going to order 4 boxes for $63.?, and only siad taxes would be calculated next page. Well the next added fees as well which was over $70.00"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback. We’ll reach out to you shortly to gather more details and assist in resolving the problem. We appreciate your patience and hope to address this to your satisfaction.”