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Product & services pricing
4.05/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.26/5
Customer service:
4.30/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-08-13

Best price

"Fast and easy to purchase. Best price around."


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-13

Awesome sauce

"Went to reorder and got a great discount. Really appreciate the deals opticontacts always gives. And really great shipping - fast with no issues."


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-13

Quick and easy

"This was a very easy process and quick to re-order contacts."


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the re-ordering process quick and easy. Your satisfaction means the world to us, and we're excited to continue providing you with a seamless experience!”


Verified
5/5

2024-08-13

Quick and simple

"This was my first time ordering my daughter's contacts online. Setting up an account and finding her specific brand and prescription was really simple and quick. Definitely will be recommending to others. "


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
2/5

2024-08-13

Bait and switch

"I had received an email with a discount code but when it was time to submit the Order it was removed.
I received a different discount code w a lower discount percentage. It true feels like a bait and switch.
"


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
3/5

2024-08-13

Website issues

"In the form to add my eye doctor, on your drop down list to select the state, the states are not in alphabetical order they're in completely random order.

I checked paying with Affirm, went thru the verification and saw it required a direct bank debit rather than credit card. I closed to go back and was taken to my cart not to the payment page. This meant I needed to re-enter all of my eye dr office info a 2nd time.
"


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand how frustrating it can be to encounter issues with the website, especially when it comes to adding your eye doctor and navigating payment options. We strive to provide a smooth experience and your insights are valuable in helping us improve. We appreciate you bringing this to our attention. If you have any further details or suggestions, please share them with us, as they can help us enhance the user experience moving forward.”


Verified
5/5

2024-08-13

Great prices and easy ordering

"Made ordering easy and got cheap price. Thanks will be back!!"


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-08-13

It got tricky

"Add'l fees and shipping is added at the end, gotta pay attention to the total."


Verified
5/5

2024-08-13

Easy reorder

"Placing my order was easy, and the price didn't have extra fees. "


Verified
5/5

2024-08-13

Cheap and Fast

"Love how fast and easy it was to order. Also love the price."


Verified
5/5

2024-08-13

Efficient

"Great price and efficient service"


Verified
4/5

2024-08-12

Best price but they still add on at the end...

"I searched and compared 20 sites for contacts as I already met the max coverage for glasses for the year. They have the best price with the discount, but each time I moved forward in the process there was another fee. Just would be nice to know it all up front."


Verified
3/5

2024-08-12

Good prices But-

"Tried to trick you by removing the 30 percent off if you add your free pair of sunglasses "


Rep reply posted 2024-08-13
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.


Verified
5/5

2024-08-12

Love it

"Easy processing made order easy. "


Verified
5/5

2024-08-12

amazing!

"It's so easy to order my contact. Self explanatory and my contact come in faster than any other place. This is my third time ordering my contacts."