"Fast and easy online ordering the best way to get your order "
"I compared many different vendors, and you offer the best deal. It would make my life a lot easier if I didn't have to shop around It's interesting to note that I also get your deals texted to me since I've purchased form you before. But those were not as good as the ones I found through google sponsored ads at the top..
I know you pay a lot of ad fees to google. If you offered better deals to your existing customers then you might not have to spend so much money on ads. Why not reward your customers to come back, knowing you get the best deals. And customers wouldn't waste time shopping around for the best deals. Just my two cents.
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"Very convenient and most inexpensive way to fulfill my prescription order!"
"Why is there an over 10% Processing Fee?"
"Very simple to navigate and place order!! Tried for the first time and it’s really easy. Great job!"
"The ordering experience was great. I have not received my contacts yet."
"Best Price Online with the Contacts I Need!"
"Great at first but then they add a processing fee at the end and charge you priority shipping as well. In the end still a deal, but not as great as initially thought."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"1ST TIME ORDERING HOPE IT WORKS OUT."
"Charging a process fee makes no sense. Just a way to add to the actual cost of the lenses so you are not really getting the advertising price. Very misleading. I am paying shipping because I am testing the new prescription otherwise I would be ordering 2 boxes "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"My only reason for not giving 5 is I ordered a brand on website that they didn't have. They offered me next best and covered shipping.. appreciate it"
"Easy to use website and easy to order. "
"The best site to buy my contacts lenses! I love it!!"
"it was fast and easy, and about ten dollars cheaper then any other place to get contacts"
"Check price before checkout. Twice the amount advertised."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”