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Product & services pricing
4.05/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.26/5
Customer service:
4.27/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-10-07

Streamlined Process

"Was easy to upload Rx and place an order - and was a lot cheaper than the competitor. Thank you!"


Verified
3/5

2024-10-07

The hidden cost

"Very disappointed that you had the hidden cost at the end. The service fee was ridiculous.!"


Rep reply posted 2024-10-08
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-10-07

"Quick an easy to do. Thank you for sharing this site"


Verified
5/5

2024-10-07

Very easy and quick

"Took all of 2 mins to enter all my info and get the contacts ordered. They also give 30% off your first order, that's a good bonus. "


Verified
5/5

2024-10-07

Easy Contact Ordering

"I love that I can get my contacts without breaking the bank. So thankful for opticontacts.com! "


Verified
5/5

2024-10-07

fast service

"great service and fast shipping "


Verified
5/5

2024-10-06

Great contacts !

"Easy to order and always very reasonable priced contacts my second time ordering from opticontacts. "


Verified
5/5

2024-10-07

Fast ordering

"It was a good ordering experience. Zi haven’t received my order yet so i eill provide more once they arrive"


Verified
5/5

2024-10-04

Excellent!

"I have always received excellent service and a great price! "


Verified
4/5

2024-10-05

Easy Peasy

"I uploaded my new contact script, chose how many boxes I wanted and my payment option and that's i. "


Verified
5/5

2024-10-06

Sonya

"The company offer better prices than 1-800 contacts so I decided to reorder I've ordered in the past and I've had a great experience."


Verified
2/5

2024-10-06

Dishonest upfront pricing

"Making it seem like there's a low price for the boxes and then tacking on almost $300 in processing fees on the next page is very misleading and dishonest business behavior. "


Rep reply posted 2024-10-08
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-10-06

Fast & easy

"Ordered my contacts & only 3-5 business days for shipping "


Verified
5/5

2024-10-06

I can see clearly now

"Awesome website, easy to use, and great pricing. "


Verified
5/5

2024-10-06

A lot cheaper than the doctor

"Easy process and saved me 100$"