"I love getting my contacts from Opticontacts. they have discounts and their prices are comparable to other websites. There is no fuss and my orders always go smoothly. "
"The website is extremely easy to use and very user friendly. They have the best prices and I shop around a lot! "
"Simple, easy and decent price !"
"Too high price to purchase it again."
"Excellent Service and easy to order with discount applied"
"I shopped everywhere, this was still the best deal. Even with the slight bait and switch , it’s still less expensive even with the “processing fee”. I’ll have more to say once I receive all 8 boxes."
"Got a great discount and checkout was a breeze. Can’t wait to receive my contacts"
"Ask me after I get my delivery AND I've tried the product. NOT 1 second after I place the order. That's fairly silly."
"Processing fee pretty much cuts into the discount. "
“Thank you for your feedback. We’re sorry to hear that you feel the pricing is too high. We take customer concerns seriously and will review our discounts and pricing to ensure they are fair and transparent. Our team will reach out to you soon to assist you further. We appreciate your input and are here to help!”
"I accidentally put my glasses Rx instead of my contacts and I need to cancel the order and I did. However when you cancel you don’t get a full refund… you get a store credit refund so just be careful. Still very helpful though."
"Did not get the discount advertised.
No free shipping"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Another website tried to tack on $50 in fees"
"Great price - hoping they ship fast as well "
"New prescription for contacts, did my comparison shopping so this time I'm ordering from this site as it has the best prices. The Dailies Total 1 are the most comfortable contacts I've ever worn & that says a lot as I tend to have dry eyes!"
"I bought the wrong kind of contacts, called to see what could be done and the rep was very helpful. He sent me a label to return the wrong ones and gave clear instruction on how to order the new ones with a promise to refund my money or add the balance of the wrong ones to my new order."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback. We’re sorry to hear that you feel the pricing is too high. We take customer concerns seriously and will review our discounts and pricing to ensure they are fair and transparent. Our team will reach out to you soon to assist you further. We appreciate your input and are here to help!”