"The process to review and order contacts was easy and painless. "
"Needed replacement, found quick replacement."
"I noticed processing fee increased right before check out"
"What a great experience. No fuss or hassle about getting exactly what you need "
"I never have a problem. They always deliver on time and discounts help. Recommend to get your contacts here."
"Very misleading pricing, but did end up still being cheaper than competitors. Still VERY misleading and disappointing to literally be lied to from the beginning. "
"Repeat customer because this company you send out orders correctly "
"It took me 10 minutes to put an order in for the first time"
"Very easy to order, price is very competitive !!"
"Looking for cheap price on AcuVue and found it here…"
"Was very easy to order the contacts I needed and fast process"
"wasnt expecting that $30 fee. didnt say that anywhere!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"first time customer , very easy ordering , wit competitive pricing"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"very easy and not hard to shop around"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"In a hurry…got it done …………….."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”