"Had to type in my Doctor's name three times before it stayed in System. "
"I tried to use promo code "HELLO" for my first order but it was removed. I placed an order about a year ago but you were out of stock in the my prescription and the order was canceled because I needed them sooner than you could fulfill."
"Absolutely no problem browsing , pricing then ordering. Other sites are clunky and confusing….not here. And…they required a legitimate prescription…very professional."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I am a first time contact wearing and buying senior. I searched many websites and found out that there are all kinds of hidden fees and processing charges, but OptiContacts was upfront and were actually cheaper than all the others. I am looking forward to my new contacts!!! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Offers a good deal and makes ordering easy"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Good experience ordering online. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"This is way too expensive. Your website is difficult to navigate, especially the checkout paying via credit card. Your online chat is infuriating."
“We appreciate your feedback and apologize for the difficulties you encountered. We'll contact you shortly to discuss the issue and find a solution that works for you. Thank you for your patience and understanding.”
"No site could beat the pricing I found here at OptiContacts. Saved me a bunch of money!"
“Wow, thank you so much for your incredible review! We're thrilled to hear that you found our promo pricing unbeatable and that we could help you save money. Your satisfaction means the world to us, and we're excited to continue providing you with great deals!”
"a whole dollar cheaper than 1800 contacts but the shipping was also quicker. We will see..."
"Ordering is so easy and price is great! "
“Thank you for your fantastic review! We're thrilled to hear that you found ordering easy and that you got a great deal! Your satisfaction means the world to us, and we can't wait to serve you again!”
"This was way less of a hassle then I had anticipated and I had no difficulties shopping for my contacts when I found OptiContacts. I'll definitely be making my next purchase here. Thank you"
"had to change from PDF file to upload
price changed multiple times and kept going up"
“Thank you for your feedback. We apologize for the inconvenience you experienced while placing your contact lens order. We want to assure you that you can also email your prescription directly to rx@opticontacts.com as an alternative to uploading a PDF. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you.”
"Ordering was simple and easy. The price for toric lenses was great!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Good pricing easy to order from website "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"This site made it easy to take care of my daughter's prescription while she's gone at college."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We apologize for the inconvenience you've experienced. We understand your frustration and want to assure you that we're here to help. We'll contact you shortly to discuss the issue and find a solution that works for you.”