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Product & services pricing
4.02/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.22/5
Customer service:
4.26/5
Return/Replacement policy:
4.20/5

Verified
5/5

2024-09-02

Best prices around!

"Lowest price I can find for contacts because they’re always having sales! Great selection to choose from as well. "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-02

Excellent Price

"I checked with 3 other providers before ordering. Opticontacts had the best price, and ordering was easy."


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow! We're thrilled to hear that you found the best price with us and that your ordering experience was easy! Thank you for taking the time to compare and choosing OptiContacts.com. Your support means the world to us, and we're excited to continue providing great value!”


Verified
4/5

2024-09-02

Easy used via email remibder

"Quick and easy ordering right when I needed more contact."


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-02

Awesome place to buy prescription contacts and glasses online

"I have orders from you before and you help me out with my insurance flips card on the vision I got glasses in contacts I could not remember the name of your place I finally found it and you help me again thank you so much"


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-09-02

Good, but…

"Everything is fine, but I was offered to choose glasses as a gift, and I chose, but for some reason there is no glasses in the box. I’m so sad!"


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:


Thank you for letting us know about this issue. We're truly sorry to hear that the glasses you chose as a gift were missing from your package. We will look into this matter right away and reach out to you shortly to resolve it and ensure you receive the glasses. We appreciate your patience and understanding as we work to make this right.”


Verified
5/5

2024-09-02

Very ifficent

"Quick, to the point, great prices "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-09-01

so simple and convenient!

"I have VERY bad astigmatism and couldn’t find anything online that would accept my prescription unless I went to an eye doctor in person. Since I work in healthcare 24/7, I would have trouble finding time to do that. I am so relieved to find that OptiContacts has my prescription and the best part? It gets sent straight to my door. Thank you!!! "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-09-01

Be prepared for surprise at end!

"So like many other contact sites, OptiContacts also adds a processing fee, but they might have the sneakiest yet It wasn't until the very last screen and then bam - the price more than doubled with the addition of the "processing fee". All of them do this and it should be called bait and switch because that is what it is. $16.91 a box is a joke. They are NEVER that price. It is simply to get you onto their page. Beware. Shop around. Buying contacts not an easy experience if you are shopping for best deal. Impossible to tell until you go through the whole process until right before payment. "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-09-01

Buyer's review

"Not to difficult. I would try it again."


Verified
3/5

2024-09-01

Misleading price

"I don’t like the misleading advertising price. "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
3/5

2024-09-01

Faolure to upload prrscroption

"Could not upload prescription. "


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback! We're sorry to hear that you had trouble uploading your prescription. If you're experiencing issues with the upload, you can also email your prescription directly to us at rx@opticontacts.com. If you need further assistance, please don't hesitate to reach out—we're here to help!”


Verified
5/5

2024-09-01

Always fast and reliable

"Easy peesy and spot on EVERYTIME!!!"


Verified
4/5

2024-09-01

Great

"This site is cheaper than others. The product is great too! "


Verified
5/5

2024-09-01

Simple

"Easy to navigate website , quality product at a reasonable price "


Verified
2/5

2024-09-01

Majority of cost hidden in fees

"I hate the practice of hiding the true cost behind "Processing" fees. This makes it nearly impossible to comparison shop."


Rep reply posted 2024-09-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”