"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Very fast and accurate on product description."
"Overall great pricing, discount rates, and very fast shipping. I love shopping here repeatedly and can compare pricing with other sites. The only but I have is no longer tax free. Kinda disappointed but may be it's intended for people to shops less and less. I don't know, just may be."
"We have nothing but good to say about this service and product. They were fast with the delivery and the product was just as we had hoped. We ordered three other times from them, all with total satisfaction."
"Great place for online sports"
"Super Fast Shipping and easy checkout"
"I shop the web with 2 priorities. Cost and availability.
I exhaust my options when shopping the web.
When i order from Optics Planet it is because:
Cheaper than any other source at that time. (including shipping costs)
It was only available at O.P.
I also search O.P.s discount site DVOR for daily discounts.
Sometimes the shipping costs may negate any savings on any site."
"Very helpful, courteous and professional. Would recommend this company. Thank you guys. "
"fast shipping and fair prices"
"Great Company, Fast Shipping"
"FAST EXCELLENT SERVICE AND DELIVERY IN THESE TRYING TIMES. PRODUCT WAS AS EXPLAINED AND WORKS PERFECT."
"I always check optics planet prices before I buy a scope or accessories. Fast shipping, great prices."
"great quality at a great price.Thought it would be late due to the virus scare and it was but not by much! Right now another company has yet to pull my inventory i ordered even though they have it in stock! Taking weeks to get it to me :>( but you guys were great!"
"Another great easy purchases from Optics Planet"
"Ordered scope and mount. Both arrived in a timely manner undamaged and fully functional. Went to the range and zeroed it. Now "bang" their dead."
"This padded envelope stuff needs to stop. A small box would've been great."
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. We apologize for the inconvenience this issue has caused you.
Our customer experience team looks for ways we can improve processes and customer satisfaction. One of these ways is to incorporate customer suggestions to ensure a satisfactory result when visiting our website. We have forwarded your review to the customer experience management staff for future training opportunities.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”