"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Best experience with online retailer ever"
" Item as described , fast shipping
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"I made a purchase for a Vortex Cantilever Scope Mount and chose to use a code that was advertised for free 2-day shipping. On the confirmation page prior to checkout it showed the free 2-day shipping, but after the purchase I realized it had charged me. However, the package shipped so quickly, I didn’t get a chance to cancel the order and chose to contact customer service to see if there was anything they could do. They were quick to refund my shipping charge and I still got my package very quickly! Great job!"
"Very fast shipping, excellent service, worked with me to insure that I had ordered the correct parts. "
"I've always thought Optics Planet had both good pricing and product selection. My only beef is the longer than normal shipping and delivery. But as long as timing isn't critical, it's been acceptable."
"I ordered the Holosun sight in the morning, and immediately received an order confirmation email. Within four hours, I received a second email stating that my order had been shipped !!!! Excellent customer support/service.
The sight arrived a few days later, so I was able to mount it and start using it within only a few days of the order. Very Happy camper ;-)"
"Took thme forever to get the order put together and out for shipping, 5 days after ordering the packaged finally shipped. Unfortunately it was not the entire order. A week later the remainder of the order shipped, that was almost 3 weeks ago and I still haven't received that portion of the order. I am about ready to contact my card company and dispute that part of the order, since I am not even sure what they shipped or if they even did ship anything.
Their prices are no better than anyone else's, their shipping is ungodly slow and trying to get through to them to try and work anything out is impossible, if you like to be on eternal hold go ahead and give that a try.
I will shop elsewhere, i won't make this mistake again."
"Placed the order, checked status, received notification when it was on its way. Items arrived well packed and ready to install."
"Optics Planet us ALWAYS great about customer service. I've bought several items from them over the years. Some that I have kept, some I have returned, and NEVER had any issues. "
"During these trying times to be able to get what I needed in a reasonable amount of time is very comforting. I ordered some new magazines and they arrived relatively quickly given the current situation. All arrived in great shape and I couldn’t be happier. "
"I ordered three different times from OP this month and even with the current madness going on they still did a fantastic job of getting items out their door and delivered to mine in a timely manner. Only hiccup was one item was available on the website but then was back-ordered apparently due to stuff moving faster than the inventory online could be adjusted. They were great when I called and found another handguard that was in stock and shipped it at no additional shipping costs. Handled very well."
"Got my optics quick even with the covid 19 going on"
"great experience, best pricing, very fast delievery"
"Optics planet went the extra mile for me after contacting customer service with a question. They were fast to respond, offered a great solution to my issue, and rose past my expectations. Very happy with my experience and have earned my loyalty. Thank you for taking such great care of your customers! "
"I have always been impressed with the great selection of products as well as the great pricing. The customer service is definitely some of the best I have experienced in any business. Optics Planet is my go to for just about everything shooting related.
Pete
Bend, OR"