"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Great price on night sights for my P99as. A lot of choices to pick from. When I had to contact customer service, not this order, they were professional and courteous. Have and will continue to order from them."
"It was quick and easy. Quick shipping."
"One of the items I purchased did not meet my needs. The return was quick and easy. I created an in store credit which I subsequently used. This was also extremely easy to do. I am a returning customer due to good prices and great customer service.
JW"
"Very comfortable, works very well to reduce the gunshot reprint and has a lot of adjustment to make the listening capabilities that you want. So far so good. I even use them for when I go to the movies to control the volume at the theater. "
"Everything worked so well from searching to ordering to shipping. Super easy and reliable. "
" got my order right away great price"
"I am satisfied with the speed of processing and delivery of my order.
I will be a repeat and return customer.
Thank you Optics Planet.com"
"Outstanding scope. Had no problem at our range at 200 yards to sight in the target. Sighted in at 25 yds, 50 yds, 100 yds, and 200 yds."
"On time and affordable, excellent based on that."
"Purchased a Nikon prostaff scope and a couple of ring mounts. I have not tried it yet due to weather, but it has been mounted. The scope is very high quality and I cannot wait. Product arrived quickly "
"Purchased a bunch of stuff from OpticsPlanet and I'll continue to do so, but, if you're in any type of hurry then you should choose something other than the free shipping. The only reason I gave 4 starts instead of 5 is the shipping. Free shipping appears to come either by mule or wagon train and that means slow. Real slow. The other options are a bit expensive but probably worth it if you want to see your purchase any time soon. Most of the stuff I buy can be shipped via USPS and a 2 day flat rate box or even regular mail at OK prices but there's no option for that. "
"All the best optics at the best prices. Fast shipping, great service"
"Arrived on time and packaged well. OpticsPlanet has provided fast and professional service several times for me"
"Website clearly shows charger included with pictures. Can’t get anyone on the phone. All email responses are canned. Finally they refer me to the manufacturer. Wow. Probably will go somewhere else next time."
"This item arrived in good condition but has a MFG. defect. Shipping was very slow expected dilivery was on a Friday and finally showed up late on Monday. I originally bought two of these sight and had to send one back because of defect and now I need to send replacement back. The first sight would not adjust up far enough to zero and this new on will not adjust down far enough to zero. This is the first time I have used Vortex Venum and not real satisfied. I have tow Burris fast fire III's and have had zero problems with them. "
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. We apologize for the inconvenience and frustration this issue may have caused you.
Most in-stock orders ship within 1-2 business days from our warehouse based in Illinois. OpticsPlanet’s FREE Value Shipping offer uses a variety of reliable shipping carriers to ensure your order is delivered in a timely and secure manner. Once you place an order, the most efficient carrier is automatically selected based on the destination, size, and weight of your package. It typically takes 5 to 10 business days to receive your order with our value shipping option; however, allow up to 14 business days for final delivery. OpticsPlanet also offers express shipping methods for faster delivery.
We hope you will allow us another chance to exceed your expectations. If you have any further questions or concerns please feel free to email us at care@opticsplanet.com and we will be happy to assist you!
”