"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"I shop a lot at OpticsPlanet and appreciate the variety of products they sale. Most of the time their price’s are lower or competive with other on-line vendors. Only issue I have is when items are not in stock the estimate restock dates appear to be made up. I’ve ordered several items made by Strike Industries that had a restock date of 1-4 weeks but are still on backorder after several months. If I had known this I would have ordered them elsewhere."
"I love optics planet and the amount of great products I can find for my builds. I have found myself building things I didn’t even want cuz I saw great deals on barrels or slides. My only complaint is they will not ship complete uppers to CA even though they are legal.the wait times on products can be torture if you’re impatient."
"Great customer service, super fast shipping. No complaints!"
"I incorrectly ordered a scope on May 11, returned and reordered on Jun 04 with final delivery on June 13. Even with my mistake it seems a month is a little excessive. Tracking is sketchy as well, return was free, but after the package was handed off to FedEx, tracking went unavailable. Then more time to evaluate the condition of the return before credit was made. "
"I really like the website and the ability to refine searches. Purchase transactions are always smooth with noproblems."
"I bought this scope for my husband for Father's Day; to replace one that was not performing on his hunting AR. We own other Vortex scopes and have had zero problems w/the clarity,operation of, finish,etc. I like the V-Plex reticle, and the 4-12 power will work out well. Optics Planet has great sales and will price match for advertised same products, they offered Free Shipping, and we had the scope w/in a week. It's a Win-Win."
"This is the first time ordering from Optics Planet and everything went great."
"I ordered a pair of Gargoyles for my daughter. You had the best price I could find, and they arrived quickly and in perfect condition! Thank you! "
" Fit great fast shipping. Some narrow picatiny rings will fit also."
"I placed an order a while back and the item became out of stock so they refunded my $ and a few weeks later they reminded me the item was back in stock and 3 days later the item (gun grip) arrived,Thank you."
"Outstanding bag own four now great bag for going to the range this one for the wife
Happy shooting "
"Have ordered many products from reloading equipment to several optics. Always great prices and fast shipping."
"Products are always in stock packaged nicely and lowest prices "
"Optics Planet is one of my go to sellers of tactical items, shooting supplies and all things that go #PEW. They have a substantial discount for Veterans and Service members. If you have a firearms addiction like me, this place can save you some serious $. Their prices beat Amazon most of the time and they will deal to get the sale. I have many orders over the years and they always stand behind their products. "
"They had exactly what I was looking for and at a better price than the manufacturer's website."
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We want your experience with us to be easy and hassle-free.
Our posted Return Policy indicates the process takes 7-10 business days after we receive the product. Furthermore, the Value Shipping method selected on both orders can take 5-10 business in transit.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”