"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"The title says it. I've never had a bad experience here."
"Great trigger. Great price. Very positive experience. Would recommend and would purchase again. "
"Gun.deals .com had the promotion running and I was able to get the trigger for a great price with help from the customer service agent. Its the 2nd rise armament trigger I buy and it was a great value."
"ill bring my money back to optics planet"
"Opticsplanet has always delivered. Never had issues with them. I’ve used them for years with no issues. "
"I PURCHASED A REDFIELD SCOPE ONE DAY AN THE. "NEXT" DAY YOU SEND ME AN EMAIL FOR 10%OFF TO BUY THE SAME SCOPE SO I TEXT TO TELL YOU GUYS THAT SEVERAL TIMES AN I GOT TEXTS BACK WITH JIBARIS YOU DON'T KNOW WHAT I WAS TALKING ABOUT I SHOULD GRT 10%credit off the price of the scope for future purchases at optics plant or your other stores bad business practices if bought other things from you guys before ccc"
"Their services have gone downhill in the last year(for me anyway)!!! Everything takes 2 to 3 months to get(if you are lucky)but I have found I can get it elsewhere way faster. Customer service is terrible!!! I had several orders in at one time because orders keep getting delayed. I got **** about one order and canceled it. I made sure they had the right order number and item info so my other orders didn't get canceled. THEY CANCEL THE WRONG ORDER!!! SMH... Sorry but I don't recommend them nor will ever use them again. "
“We are very sorry to hear you were unhappy with your recent shopping experience. We apologize for the inconvenience this issue has caused you.
We regret you did not feel that you received excellent customer service from our agent. Customer service is our number one priority. You are an important customer and we value your opinion.
Our customer experience team looks for ways we can improve processes and customer satisfaction. One of these ways is to incorporate customer suggestions to ensure a satisfactory result when visiting our website. We have forwarded your review to the customer experience management staff for future training opportunities.
Again we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”
"Light/laser is great. Arrived quickly. Fits on my Walther PPQ SC like it was made just for this gun. "
"The representative that assisted me was fantastic she help me with the pricing on the nightforce scope I purchased. "
"The discounted pricing along with couponed specials, combined with free shipping make OpticsPlanet the only way to shop for your tactical experience. "
"Great prices, great coupons, quick service, more than aduqate product! "
"I ordered the Harris Bi-pod and it was a great price and I was surprised at the speedy shipping. Thanks!"
"Great prices and fast shipping. What else can you ask for? They had the products that I wanted in stock as usual. It is hard to beat Optics Planet prices!"
"Really not much to say other than Quality Products from Quality People. "
"I knew what I wanted for my new rifle as far as a riflescope. I quickly found it on the Optics planet website, and my order shipped the next day. I will come back for any further needs."
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We apologize for the inconvenience this issue has caused you.
OpticsPlanet is proud to offer promotions to our loyal customers. Please note only one coupon code can be used per order and a coupon code cannot be combined with our Best Deal Guarantee. Coupon codes are not valid for any purchase of a gift certificate and/or gift card. Additionally, some items are excluded from discounting per the manufacturers of such items.
In some cases we can retroactively add a coupon to an order and issue a credit for the discount. We simply ask that you provide a customer care agent the coupon code by e-mailing sales@opticsplanet.com, chatting with a representative through our website, or call us toll-free at 800-504-5897.
Again we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”