"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Will definitely shop and buy from them again for my optic and laser sight needs! Thank you!"
"This is one of many purchases from this site they always have the best prices on items."
"I ordered from optics planet and opted for a faster shipping service. Even though it showed that my order was already picked from their inventory and "shipping" it took them 4 to 5 days to actually ship my order with me having to call about 3 times. Then once shipped I received it in the shipping speed I paid extra for. Even when I called their customer service line the representatives sounded upset or irritated, like why am I bothering them about my order. I'm pretty sure I won't be doing business with optics planet again. They would have to have an insane sale that I couldn't pass up for me to come back."
"As usual, I found the best price for my jacket at OpticsPlanet. Check out is a breeze and delivery is quick. OP is the first place I look when shopping for gear."
"Always the best online pricing and variety. I always do the free shipping option and it does sometimes cause a hassle. On this particular order the site said that the part was in stock 5 days after I ordered it. My order shipped but by then the part was out of stock. Something to keep in mind when choosing the value shipping option. My opinion on how to help improve the customer experience is to provide an option to have Optics Planet pull the funds for the whole order at the beginning of the process instead of only drawing funds for the portion of the order that has shipped. Sometimes it takes over a month for all charges to go through which can be a hassle and cause problems. All that considered I still choose Optics Planet as my #1 online source. "
"Not my first order from opticsplanet and it wont be the last. Great selection and prices, very fast shipping. "
"I have ordered from Optics Planet before and it took a long time to receive my order. But last to orders came with in 4 days . Congratulations to you Optics Planet for getting your **** tight."
"As always with Optics Planet, great selection, great prices, excellent service and fast shipping. My go to source for optics and rifle accessories"
"I ordered two of the Trinity Force Assault Combos SR11S1428BH. I received two Northtac Assault V1 scopes. They are similar, but not what I ordered. When I called customer service and explaining what had happen: I was put on a lengthy hold while the customer service manager was consulted. When the customer service rep returned to the phone, I was told that they saw no way this could have happened and I would have to send them back and let them examine and investigate. I would be notified of their findings. Number 1: I do not have another 3 to 4 weeks for this kind of process and number 2: They caused this problem, not me! Lastly how dare they infer that they could not have done this and effectively saying that I am trying to cheat them?! Bad quality control in picking. Bad process for problem resolution and bad response from customer service! "
"Fast shipping and appears to be a quality product . No fitment issues !"
"Everything I ordered has been perfect"
"Ordered the raptor-lt Monday and got it Thursday. Will order from optic planet again, it’s my new go to place to order parts"
"About 15 years ago I ordered a sling and was later disappointed to learn that it was not in stock and I had a very long wait time. I have recently decided to give them another try and have been very happy to do business with them. They offer block buster deals and have an estimated time when items will be back in stock. I have been placing orders with them and have been pleased with the service, prices, products offered and fast shipping."
"Optics Planet, if you make a mistake you should give a full refund not stick the customer with the bill for shipping. I have ordered from Optics Planet on a few occasions and since nothing went wrong I had no reason to contact customer service leaving me happy with the transactions. That was not the case with a recent transaction however. I ordered some magazines based on information in one of their listings that turned out to be incorrect. When I spoke with customer service about it I was given more incorrect information. When I sent in my return I expected a full refund since it was their inaccurate listing that caused the situation. In the end I'm out the shipping and have nothing to show for it."
"I have always been happy with the service provided by OpticsPlanet. They have excellent selection and good sales support."