ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-12-18

MULTIPLE ORDERS

"i HAVE BEEN A CUSTOMER FOR SOME TIME NOW AND THE PRODUCTS i RECEIVE ARE ALWAYS OF GOOD QUALITY AND GREAT PRICES. I'LL CONTINUE TO USE THIS SITE FOR MY GUNSMITHING NEEDS. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-18

Fast and Accurate

"Got what I ordered, on time , and a competitive price. Would definitely order from here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-18

Good Product, Speedy Delivery.

"My first order went off without a hitch. The website is easy to shop. My order arrived in a reasonable timeframe. I was kept up to date with tracking info. I will do this again soon. "


Verified
5/5

2019-12-18

Easy Ordering

"I ordered a Christmas gift for my son and it was very easy to order online and it was received timely. I checked other sites to compare pricing and I received a better deal from Optics Planet. I’ve placed orders previously and have always received great service. "


Verified
5/5

2019-12-18

Red dot sight.

"They had the red dot sight in stock (only place I could find that did have what I was looking for) and at a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-18

They've got a little bit of everything

"Over the past few months I have purchased several products for my ever growing weapons collection. OpticsPlanet has a great selection of just about all gun parts and accessories. Good descriptions, images of most products, easy check out and very good prices. Bravo Zulu."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Ar build

"All items arrived exactly as ordered on time and priced right. No complaints"


Verified
5/5

2019-12-17

I love it

"Great light, easy to install, use, and the perfect brightness. "


Verified
5/5

2019-12-17

worked as advertised

"after receiving, i called in to make sure i was getting the correct size, and the agent was friendly and helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Easy to order, shipping was fast, price was great!

"As advertised! What's not to like?"


Verified
5/5

2019-12-17

Wonderful

"Wonderful selection great prices and amazing site to buy from."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-17

Go to place for everything

"No matter what I need I know this is the place to go. From ease of website, to order, customer service and delivery of orders. Recommend to all."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-17

Vortex Red Dot

"Great price on the exact Vortex I wanted. But price isn't everything -- it means nothing if they don't ship out the product. OpticsPlanet's shipping is fast and sure. I always enjoy shopping at OpticsPlanet! All around a great shopping experience. Highly recommended!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Great customer service

"I ordered some supressor night sights for my glock. They shipped fast but when i received the package it did not have the sights. I do not know what happened to them. However, i called optics planet the next day and they shipped me another set the same day. Awsome customer service. I recommend that everyone use them for whatever you need. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-12-17

Made good out of an unfortunate situation

"I contacted opticsplanet after nearly two weeks passed without receiving any notice that my order had even shipped. My first call I was connected with someone who was nice and polite but seemed as clueless as I was. They could only tell me that my item was back ordered, that I was one of the first in line, and that I should receive a notice when it shipped, which I was told would be an additional two weeks... (sounded like he was guessing to me) regardless I understand the situation was out of their hands but made me second guess my purchase at that point.

I never received that email notice that the item shipped but what made up for it was a follow up from a different representative who advised me that my item was now apparently discontinued. I was offered the new version (2nd gen) at the price intended to pay for the first gen. I took them up on it and recieved the new product in a very reasonable time after that. Good follow up to a bad situation.

So far I am happy with the product.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process