ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-09-19

Unhelpful

"I reordered a job I had previously printed through overnight prints which was 25 copies of 18 different double sided 4x6 postcards with rounded corners.

What I got was 25 copies of 16 different postcards of varying print quality with no rounded corners and 50 copies of 1 card that had two completely different print qualities like one was sunbleached. When I had informed them of the mistake their system made before they even sent the postcards to me they told me their was nothing they could do and I was forced to by the last cardset I needed at extra expense.

Their staff was not helpful and rude I will not ever get another product through them again. Their are too many good options to be required to use a substandard service that has only ever once given me a product void of defects or misprints. Their quality control sucks, their prints vary wildly so you never know how your stuff will look, and their customer service is predominantly useless.
"


Verified
1/5

2016-09-17

They're Business Cards...how hard can it be?

"The business cards (which use your template, so there can't be a reason such as "they were too complicated") are cut completely crooked and need to be redone. I'd be way too embarrassed to even give these out! The magnets are fine, very thin, but acceptable."


Verified
2/5

2016-09-15

Overnight Prints is not overnight

"Unfortunately when you order from Overnight Prints, even if you pay the highest shipping price they do not get the packages there on time. I had some booklets to be prepared for Sept 7th for an event and I did not get them until two days later. "


Verified
2/5

2016-09-15

"The print was a lot smaller than it showed . We had ordered before and the print was fine but disappointed with these cards. We didn't see an option to enlarge the print. "


Verified
1/5

2016-09-14

Will they deliver?

"Often times no. Numerous occasions my package shows up a day late. "


Verified
1/5

2016-09-14

Never Received Postcards (even a month afterwards)

"I ordered moving postcards for the business I work at on August 1st. We were moving offices at the end of the month and needed to let our clients know. The estimated delivery date was August 11th. Two weeks after that date when we moved we had not received the moving postcards. After calling in we were told that it would be until September 13th before they were delivered. It is now the 14th and there are no postcards. We have already moved and were not able to send them out to our clients. I have contacted overnight prints multiple times and have not heard back. I cannot even get a refund. This is by far the worst experience I have ever had with a company before. Save yourself some trouble and look for someone else. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-12

They care about satisfaction

"Three or four years ago I had a problem with the layout of some cards I ordered (my fault). Overnight prints made it right, so I gave them another shot and they did an awesome job. Thanks!"


Verified
5/5

2016-09-11

Awesome!!

"Easy to design, quick delivery and exceptional quality cards!!!!"


Verified
5/5

2016-09-11

"I ordered a bunch of coasters as wedding favors and they turned out excellent. Simple but elegant. "


Verified
5/5

2016-09-10

Satisfied

"Great products. Great delivery. I like it that they can always find my previous order, so reordering is a snap!"


Verified
5/5

2016-09-09

"We always get our orders earlier than expected. Great quality too."


Verified
5/5

2016-09-09

Brilliant Booklets!

"I was extremely impressed with the booklets Overnight Prints made for us. They were top quality, delivered on time and at an unbeatable price! Way to go!"


Verified
3/5

2016-09-08

Great printing but....

"why would posters be shipped uncut? Unrolling 25 poster pairs and cutting them in half was not what I was expecting to have to do.

I HIGHLY recommend overnightprints to anyone asking for press work and use it in my business daily. I have run HUNDREDS of print jobs through ONP and loved each and every one of them. I was not expecting incomplete work on the poster prints. Maybe it was in the fine print somewhere and I missed it?
"


Verified
1/5

2016-09-08

Unusable

"Ordered 3 different posters - the printing was nice but 2 of the 3 were damaged (in shipping?) such that they were unusable - permanently creased several times down the length of the poster. I immediately contacted the company (1 week ago) and have still received no reply."


Verified
4/5

2016-09-06

Great Deal

"The prices are great and very easy to order from. They have a lot of templates to choose from or you can just upload your own picture. The only thing that I didn't like is how long it took to receive. I haven't received them yet to see what they look like. "