"Product came out better than expected. Gloss is nice on B-Cards"

"I ended up canceling my order because they couldn't seem to ship it to me in a timely manner. Even after I paid to keep having The shipping upgraded. They were the worst."

"Overnight has been our "go to supplier" for postcards and business cards for more than 5 years and we are always VERY happy with the products. We appreciate the shipping options as we often are on a tight deadline."

"Overnight Prints is geared toward non-designers. They keep their prices down by severely limiting choices in stock and format (and by pushing out production/delivery time to three weeks for non-rush jobs). That limited-choices approach certainly has its place, much as Microsoft Word has its place as a word processor even though it is far more limited and confining and infinitely less capable at design than InDesign. The biggest problem I encountered is how they handle prepress for booklets. After multiple rejections of my file (several in error) prepared in standard industry format, and three sessions with support staff, I learned that OP does something very strange with booklets. Instead of butting the inside page edges against each other, they require each page be made 1/8” larger all around, incorporating the bleed into the actual individual page size instead of adding bleed around the outside edges only. Then they include the inside bleed in the spread, in effect adding 1/4” extra image to the middle of each page, and trimming off the extra on the outsides. That means anything centered will no longer be centered, and any text or images on the left and right will be closer to their respective edges than they should be. In short, everything is shifted from the center out to accommodate the inside-edge bleed that shouldn’t be included in the first place. In my nearly 30 years in the business, I’ve never seen such an odd and impractical pre-press process that results in actually changing the intended design. Fortunately they accept job cancellations before printing has begun. They deserve one star for that."

"We ultimately cancelled this order. It was to arrive on Tuesday, 3/1/2016 but still showed as "In Production" that day. When we contacted them, we were told order was finished and waiting to ship out overnight for arrival on Wednesday, 3/2/2016. Because of this, we requested a new shipping destination which was changed. Then on Wednesday, the order STILL showed as "In Production" and when we contacted the company again, we were told that they had not finished printing it but again we were promised overnight shipping to arrive on Thursday 3/3/2016. On Thursday, order was still "In Production", contacted company again and were told that it had not even been printed yet. After being lied to three days in a row, we cancelled the entire order and will never use this company again!"

"Ordered and paid $42 for overnight shipping. Promised to have here in 2 days, instead, they havent even shipped and it wont be here till AFTER my trade show! I paid the $1 to have the file checked. I fixed the error within 60 seconds, I got a confimirmation it was processed. They actually even sent an email saying it shipped, but when I checked the tracking, they only did a label, they didnt ship. Now am being told I will get it 6 days later and I can get a credit for future purchases. THESE PEOPLE ARE FRAUDS!"

"The image was very clear, but there was a film covering the magnet that had very little adherence and began peeling off immediately."

"We ordered brochures and our order came days in advance and they were beautiful. "

"The business cards I ordered were not near as dark as I had expected. The print was much lighter than I had hoped for."

"They did everything right and with such a quick turn! Was surprised by how quality of work and customer service they have. Keeping these guys in mind for our next event.

Thank you!"

"Had 20 page booklets made and they are great. Quality of paper and ink colors both were excellent. Delivery was before stated date. Can't beat the price."

"Been ordering with this company for years. I'm a Platinum member and do a lot of print orders as I own a creative marketing agency. OP has become consistently unreliable and extremely late in 95% of the orders I place. That percentage is not an exaggeration.

I can no longer have items printed here as it's cost me two clients.

In the last month, three of my four orders have arrived 10-14 days PAST the estimated arrival date. OP does nothing to notify you of the delay, so I had clients calling me wondering what happened to their business cards or folders.

It's hard to say goodbye to OP as I like their prices and the ease of ordering through their website. But their delivery is SO unreliable. If you need anything to arrive within a reasonable time, go elsewhere.

OP, please set up a way to contact your customers when an order is not going to arrive by its scheduled date. Let customers know when there needs to be a reprint."

"Over the last year we have seen total deterioration of the quality and customer service at Overnight Prints.
The last 7 orders we have placed were all put on hold for non- existent errors and we had to pay to upgrade shipping to get the goods on time on a couple of occasions. So I phoned when I placed the order on 3.3.15 and was assured there would not be a problem. 3 hours later I get an email its on hold!!
I phone, after 32 minutes actually get to talk to someone who assures me all is good and will receive goods on time. 3.4.16 I get another email saying they have found a fault and the order is on hold. Only 21 minutes on hold today but again get assurances the order is OK and will get on time and she will take off of hold.
8.pm 4.4.16 on hold again, phone up and on hold for 3 minutes before recorded message says they have all gone home.
5.4.16 phone, get through after 18 minutes, I explain all over again that there is no problem why aren't they printing to be told I was supposed to release the hold as they cant do it. SO ITS MY FAULT even though I asked "DO I need do anything?" and get told "no sir I will handle it"! Had to pay another $54 to upgrade shipping so now the shipping is over $80!!! and all because no one does their job there any more.
No managers to talk to on a Saturday although I was told he had to confirm with his manager regarding the shipping??? Which he denied after.
When I said well I am not happy he said "No Problem" , I had another problem with another order but was so annoyed I just put the phone down before losing it completely.
I am done now, this order had better turn up and be good quality.
Such a shame they USED TO BE so good. "

"I design large format artwork/posters that I sell at comic conventions. I am relatively new to doing it, and needed to find a place that Prints good, quality, large format prints that wouldn't bankrupt me, and I was very very pleased when I tried out Overnight prints.com. the print and paper/stock quality is fantastic, and the prices were very reasonable! Undoubtedly, I will definitely be doing business with them again in the near future! "

"I ordered double sided business cards from Overnight Prints and was not in any hurry, so chose to receive them in 2 weeks time. Unfortunately, even with long lead time, the work was unprofessional. The cards were cut from one side, curling the edges of each card. Then, the corners were cut separately, from the opposite side. This resulted in cards that had an uneven, curled edge. I could have done better with an inkjet printer and a paper cutter. When I contacted customer service with photos of the cards, explaining my dissatisfaction with their work, I was told that they found the condition of the cards to be "usable" and they would not refund my money. I will never use this company again."