"1-their print prices are good, but shipping is super slow and outrageously over priced.
2-the graphic files looked nothing like the files I uploaded. They added a ton more contrast which washed out the charcoal to black and made a silver stripe completely disappear. Tiffany blue became teal. A texture on the background disappeared.
Not impressed!"
"Quality work and fast service."
"Always exceed expectations and garner comments about how nice the cards are."
"I think they do a great job every time. "
"Printing products from overnightprintig.com are the best! I am looking forward to do more soon. Thanks.
Alex V."
"High quality product once again! They always deliver!"
"As always, Great product, easy to order and quick to deliver. Thanks again!!"
"We had used this company a few times for bookmarks. Their uploading program is crap and not suited for the purpose, but following THEIR guidelines for images forces the buyer to have to pay for a review before printing. In said review, they kick back all of your order and show you a preview with nice, even four sided white border warning you that the bleed will cause these white borders. They looked amazing, so why not have them?
When I put that on the approval, the FOUR SIDES OF EQUAL SIZING they printed the order.
What did I get?
One set had a thick white line along the top (on a black background). Where are the other three lines?
The next set has two white lines that weren't remotely close to being the same size.
OCD. OCD. OCD.
All of the sets were poorly printed like this. The glossy finish one some didn't match the glossy finish on another. They weren't cut the same size, which is strange considering they use a die to cut them.
Their customer service is the worst I have had the displeasure of having to deal with and as a result, and getting the big F-U from their customer support, I have disputed the charges. They can have their bookmarks back and shove them up their asses for all I care.
This author and publishing company will make sure that ALL indie authors looking for reasonably priced swag stay as far away from overnightprints.com as possible.
"
"I am a repeat customer at Overnight Prints. I am very satisfied with the projects they have printed for me, good work, delivered quickly. I will definitely be ordering again."
"My business cards turned out even better then I had hoped! I decided to design my own and it was very easy."
"The order form was easy to use. The price was good. The product arrived on time. Everything worked just as I expected and hoped. I'll be back."
"Helpful customer service, quick turnaround, good quality product for reasonable prices. Thank you."
"We were so impressed with your service! The order arrived perfectly made and totally on schedule. What more can you ask for!"
"I was instructed by one of their own employees on what size and how to format our booklet. Once received, the booklet was cut and no pages were uniform. I reached out and they told me that the format was wrong and it didn't matter what their employee had explained. They would not offer a partial or even a full refund for a product that I cant use for my business and blamed it on me. They ignored the instruction that i was given and continued to tell me that all they could do was give me a small discount on my next order. Horrible Customer Service, oh yea, I sent them pictures of many of the pages, funny thing is out of 10 books, with 24 pages each, all with the same format, some were right and some were wrong or even missing......... but you know, apparently it was the formats fault???"
"Have not received my order as yet. OVERNIGHT PRINTS is exactly what they are NOT. After completing the process of creating my "undersized" cards, my shipping options were ridiculous. You pay HUGE money to overnight your order...HUGE money!"