ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.41/5
Customer service:
4.20/5
Return/Replacement policy:
4.45/5

5/5

2016-12-02

Buying a used monitor

"The monitor I picked out ended up failing their quality inspection. They called me promptly to discuss the issue and helped me choose a better monitor with no sales pressure. Very helpful folks, I would buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5

2016-11-30

PC Liquidations Helped Expand Our Business

"For the past few years, we are extremely satisfied with the product and customer service PC Liquidations has to offer. We have purchased quite a few desktops and monitors to help expand our business at a affordable cost.

Keep in mind, with refurbished anything, you need to know what you are buying. Purchase only products and brands you are familiar with. We recommend the Dell Optiplex 2400 series and Acer 22 inch Monitors.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-11-29

Great company VERY fair!

"holy crap what a great company. had a minor but important annoyance of the webcam not working. it was an older Dell, 2005 (it's almost 2017 at the time of this review) which I would've liked to have known ahead of time. but it turned out great, I explained it wouldn't work at all with Windows 7, let alone Skype and they have me a full refund and $10 off the one I exchanged it with. WOW thank you Wes and thank you PC Liquidations!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2016-11-17

Restock fee is too high

"I was sold what I found to be an $500 obsolete version of hardware. There was no documentation, drivers, or anything else that may assist in getting up and running. The manufacturers site yielded no help as the device was no longer supported.

I contacted pcliquidations and the gentleman I spoke with was nice and courteous. I was fine with the whole experience right up until he told me about the 20% restocking fee. He quickly indicated that he could reduce the fee to 15%. I was not too happy at that point. So instead of acting like an idiot and yelling, I'm here writing this review.

Let's see, you sell obsolete, unsupported equipment and then you charge a fee to return said $500 paperweight. You could do that countless times and make decent money at it. I'll bet they really get excited when a customer just **** it up and sends the obsolete equipment to the landfill.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-09-21

Help I crashed!

"I was in the middle of payroll and my impact printer died, I went on a Google search for the printer I had since all our forms and the accounting program are based on this computer. I found PC liquidations showed a refurbished one. I called to see if they really had it and if they could get it to me ASAP. They were very helpful on the phone and said I would have it in 2 days. Low and behold I had it the next morning hooked it up and it works like a champ! It was wrapped great and in perfect condition. I was extremely pleased with the service and the printer. I will call them next time our office is in need of any PC equipment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

2/5

2016-09-16

Not a 5...

"I would have loved to give them a 5, but my experience is somewhat less stellar. Ordered an older Dell system (Optiplex 740) that matches one that I already own. Was shipped quickly, but upon arrival the case was damaged. It was clear the damage occurred before shipping, not during as the box was fine, the item was well packed and wrapped tightly in shrink wrap. Case cover could not be latched.

I notified them, and they provided an RMA quickly. Shipping back to them was $65, but they said they would replace or refund, so I absorbed that cost. After three weeks, I sent an email asking what the status is. They responded that the replacement system had 'failed testing' but they had a better system to replace it (Optiplex 760). Very happy with the upgrade.

Upon arrival, inspection showed no external damage, but upon startup no HDD was detected. Opened the case and found that there was indeed an HDD installed but it was not functioning. Swapped that HDD with a working one from my Optiplex 740, and verified it was dead. Another $50 for a replacement HDD from Amazon.

In the end, the system cost twice what I originally expected to pay for it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-08-10

Would do business with ANY time!

"Everyone who is skeptical about ordering from this company, this message goes out to you. DO NOT, i repeat, DO NOT HESITATE! This company will go above and beyond to ensure your order is processed correctly and that all your needs are met! I ordered a couple monitors from them and they went above and beyond to ensure that i was completely satisfied with my order. I would reccomend this company to all of my family and friends.

Personal shout out!
Thanks Kyle H for being so awesome! I work in Administration and deal with people all the time. I would like to personally commend Kyle for his exemplary service. Thanks for being awesome man!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-07-07

Great customer service - fast and friendly

"Ordered 4 monitors and was immediately contacted by them as they were out of stock of one and wanted to upgrade all of them to a nicer model for free. The monitors arrived and one had been damaged in shipping (UPS issue) and a replacement was shipped within hours of me contacting them and was followed by another friendly call to apologize for the issue and let me know they were resolving it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-16

Great purchase experience.

"I will never buy a new Apple again! This is my first time buying a used notebook. I bought an Apple A1181 Macbook 1,1 13" LCD Core Duo (T2400) 1.83GHz 2GB Memory 160GB HDD. Fast shipping, great condition, runs very smooth and reliably. Great screen and good look. Prompt and courteous service ! Thank you,Chris.

I was asked to write an honest review and so I did it. This is a Great seller, honest about what he has to offer - I'll buy from him anytime again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-11-09

"Had an issue with the refurbished iMac we ordered; it was originally sold as Grade A LCD but turned out to be a Grade C LCD. However, Troy H. at PCLiquidations was outstanding at helping us to resolve this issue and I would not hesitate to recommend to anyone to purchase with confidence from PCLiquidations. Moreover, I will not hesitate to purchase from them again myself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-02

"Item arrived in great physical condition. As long as it arrived in 1 piece, I consider it professional packaging. I enjoyed peeling back the layers of bubble wrap. The keyboard didn't work and they sent me another one fedex the next day. I order Saturday night, received the following Wednesday. The staff was attentive, prompt, and courteous. They keep me up to date throughout the process. My only regret is not ordering the pc sooner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-27

"I have only been ordering from this place for a couple of months, and I can honestly say I will look no further. Their prices are phenomenal as their top notch customer service. A lot of the times when I order something, there is a component or two I do not need. They are always happy to leave them out and adjust the price. Always a great shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-08-18

"My order was handled quickly and delivered within a few days. it was just a small order, but handled professionally and efficiently.
Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
5/5

2015-06-08

"I have been dealing with PC Liquidations for years and have never had a bad experience. Friendly staff to answer all my questions, and second to none customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-03

"My order was prepared and shipped promptly. They had exactly what I needed and it arrived in excellent condition. We have purchased our monitors and phones from this company and I highly recommend them to anyone else that is looking for any IT product. Prices are OUTSTANDING!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A