"Lindsay was extremely helpful. I bought the wrong monitor from them originally and had to return and order the correct one. She was walked me through it and made it very easy. I would recommend them. You get what is advertised. My order was delivered very quickly. "

"I just ordered a system over the phone from Richard, who saved me some $ over even the already great online price.
I've ordered multiple PCs from PCLiquidations.
I run a small office with them - and have supplied a few family and friends with the basics for their small offices as well. My engineer brother in law runs his home-hobby CNC/milling machine with a desktop refurb from PCLiquidations that I gave him for a Christmas present!
One order was damaged in shipping -- the return/exchange was as hassle-free as you could ask for.
Upgrades - like a solid state hard drive - are easy and quick, and incredibly cost-effective.
They answer phones with live representatives.
Highly recommended."

"Richard helped me with ordering by invoice instead of credit card."

"Richard helped me determine exactly what I wanted within my price limit and was able to meet my shipping deadline. He also was knowledgeable with my technical questions. This was an efficient process and I was quickly moving on with my day. This was my 2nd order with PCLiquidtors. "

"My experiences with PCL have been nothing but great. Their prices are very reasonable, and the equipment is exactly as described, if not better. They work with you to make sure you get everything you need. Awesome people!"

"Great Company, customer service is wonderful"

"Great service and very friendly.
I recommend PC Liquidations, I will continue doing business with them from now on.
Thanks "

"Had a minor issue with a shipment. When I called phone was answered immediately by a live person that quickly resolved my problem. Now that I have found PCLiquidations I will definitely continue to use them for future phone and computer purchases. Great Customer Service!"

"Ordered a couple of telephones from Richard but then discovered they did not have them in stock. Richard offered an upgraded replacement option at the same price. Very satisfied with support, follow up and product!"

"Richard was great help on finding the needed items."

"Ordered a refurbished AT&T phone from their website on 01/29/2018 selected expedited 3 day shipping and paid with PayPal. Did not receive a tracking number and called 01/31/2018 to inquire on the status. The friendly customer service lady explained that they would have to test the phone to make sure it was in working order. Duh, if you put it on your site for sale, one might assume it is. Today 02/01/2018 I received an e-mail from PCL, titled "Great news, your order has shipped. At 3PM UPS shows that a label was created but the item has yet to arrive at their facility.
I would have cancelled the order through PayPal, but am sort of between a rock and a hard place. The phone I bought replaces an identical one that after 25 years gave out its life a week ago. And here lies the problem: I'm hearing impaired and this is the only phone with a good enough sound quality that enables me to hear. It's hard to believe, that today's technology cannot produce a speaker that rivals or exceeds a retro piece of equipment.
Well, we'll see what arrives in the next few days and I will post an update, hopefully with a better rating.
And here is the rest of the story. This morning (02/05/2018) I received a call from PCLiquidators and was offered a refund of the paid shipping cost. This indicates to me, that the shipping delay is an unfortunate exception and not their norm.
UPS delivered the phone this afternoon in excellent condition. The box arrived undamaged, the contents were securely packed in shrink-rap and protected with bubble wrap.
Even though it was a "C" rated refurbished item it was, minus a few scratches, in pristine condition. All functions worked, I am able again to make and receive phone calls, the caller ID is easy to read and volume for ringer and the speaker phone is adjustable to my requirements.
Thanks PCLiquidators you've made my day. However, the bad rating of my prior post could have been avoided with a little better communication or a comment on your site.
In light of today's development, I upgraded my original 1 Star review to a 5 Star rating.

"

"I have made several purchases from this merchant over a period of time and I can say that I am quite satisfied in
dealing with them. My last purchase was a Fujitsu laptop which I agreed to purchase even though it was marked grade C.
I was quite surprised how good the condition and functioning of this piece of equipment was when it arrived. As usual, they shrink wrapped and packed the equipment very carefully and sent it to me on time. On one occasion in the past, I had to return and exchange a piece of equipment that came with a minor problem-probably caused by the shipper-and was able to do it without any problem at all.

I have dealt with other merchants selling this type of hardware only to be frustrated because they list a myriad of equipment that they don't really have and ended up sending me merchandise that I did not ordered.

No such thing with this merchant I find them to be professionals who understand the value of a customer."

"Bought a "Grade A" monitor, received it in a week (despite the fact that it shipped from a city that is 8hrs away from mine), and it didn't work. Customer service was quite helpful in sending me a replacement. However, just got the "Grade B" (yes, I received a discount) and it's trashed! Most likely UPS's fault, but the box was all smashed in and the screen was destroyed.

Now, I can't blame PCL for mistakes that UPS made, but who ships a monitor without some marking on the box that conveys it's fragile contents?! Especially after sending me a broken monitor!

I will say, the level of customer service deserves a five star rating. Anyone I spoke with was very polite, prompt in response, and quite helpful. It also seems that they have taken my issues to heart and are looking into resolving them so that it doesn't happen again; to me or anyone else."

"Alissa Peluyera, Sales Coordinator engaged me in chat on the pcliquidations.com website. She was quick and knowledgeable and found the product I needed within seconds. I placed the order as soon as she called me. This was the third time I've used this site for buying equipment and I will use them again for sure."

"I have never had a bad experience with PC Liquidations. Their online ordering is very easy and gives you a place to enter a PO number which makes accounting happy! Also their over the phone order is great. So far to date I have never received a bad part from them. So yeah I am a happy customer! "