"Ordering was easy. Delivery was on time."

"Competitive Pricing, Delivery as promised. Thank you."

"Smooth transaction, great prices, great customer service, highly recommend"

"Paid for their overnight shipping special. Checked my order next day via email. Said it was cancelled. I called to see what happened. They said they tried to call to confirm the order. We never received a call. (this is a business number) Ended up waiting another 3 days (weekend)"

"I had no trouble at all. I ordered toner cartridges online and they were here within 3 days. Thank you for your fast and accurate service. "

"My purchase had not shipped four days after ordering and no follow up was attempted by PCNation, even though my credit card had been charged right away. Upon calling them, I was told my shipment was on hold until I paid them an additional "tax handling fee" as their distributor is located in California and has to bill PCNation the sales tax for any shipments to that state.

First off, this communication should have been initiated by PCNation. Not contacting me and sitting on the product for four days after collecting the money is simply unacceptable customer service.

Secondly, upon receipt of the invoice I noted that there is no proof to the buyer that this tax was really paid. This may result in the buyer having to report unpaid sales tax to the state of California at the end of the year. Even upon request, PCNation has not been able to provide me with a tax invoice, and the extra charge was billed instead as "handling fee". The entire process looks odd at best and shady at worst.

In the end, one of PCNation's customer service reps did promise me assistance with any tax audit should it occur. Really? Unlike thousands of similar drop-shipment companies across the U.S., PCNation seems incapable of fully disclosing all charges, fees, and incidentals up front.

PCNation has excellent prices, but with all the complications I experienced, it's just not worth it. I plan to take my business elsewhere next time."

"I was very pleased with the speed of delivery, the careful packaging, and the price. I would highly recommend this vendor."

"Best price I could find for the exact scanner I was looking for. They had it in stock and shipped as promised. The item arrived on time, in perfect condition. The Fujitsu Scan Snap S1500M is an unbelievable scanner and well worth a little more money than the competition. "

"I ordered a product which the website stated was "In Stock." I then received an e-mail requesting that I call them; I called and they informed me that it was, in fact, NOT in stock. They refunded me and I was on my way. So--a bit annoyed at the misinformation, but at least they handled the situation well."

"I shopped PCNation for the lowest price on new equipment.
I had to call after 3 days to see why my order did not process.
Customer rep said they dropped the ball. He got it processed right then.
If I hadn't called, I don't think they would have contacted me at all.
6 out of 10 on the experience. I would use them again but check up on my order."

"Price was very competetive. Delivery was very fast.I would rather buy from a recognized supplier than an unknown EBAY provider."

"I was promptly notified of being back-ordered and given an option of cancelling. I did not cancel and my order was subsequently filled sooner than predicted. The price was right. "

"Very satisfied with our GPS. I called before ordering and was greeted by a friendly and knowledgable customer rep. My order arrived very quickly and packaged very well. "

"PCNation made it quick and easy for me to see that I was getting the best price for my purchase. Even after the purchase the PCNation staff helped me to make sure I received my purchase. Awesome customer service PCNation! Thank you!"

"This was a great place to order from. The delivery was fast and the item was what it was suppose to be. I would recommend PCNation."