"Good experience buying a Logitech Nano Mouse. Quick ship; well packed; perfect condition; good communication from start to finish. I saved money and got a $30 rebate. They used DSL to ship, which is good for me. I'll probably buy other modest items < $300. "

"Ordered 2 Sony video cameras for my wedding. Was worried about shipping on time, but the items arrived within the timeframes they quoted.

One of the cameras I bought was described as being an "open-box" item. I bought it and it was indeed a return/used camera. However, it came with all accessories and was in like-new condition."

"I just made an order two days ago. It is clearly stated that those items will be shipped at the same day and all are in stock. So i waited until later today, after two full day, I checked my order history and my order status is still open. I wrote an email indicating the problem and will call tommorow to speed things up. Will update later. They shouldnt put this item will ship today status on the product info if they couldnt ship it on that day.

Update:
After sending an email stating that they shouldve shipped my item on monday and if they didnt, i would like to cancel my order, this morning i got the "order has been shipped" email, and my order was shipped at about half an hour after i sent the email. I did told them off in my email saying they shouldnt lie about the shipping day. I guess a bit more effort has to be put to get what you deserve. They didnt respond to my email though. I am happy enough to see my items has been shipped although it is a bit late.

Another update:
They have replied my email with a simple thank you for my inquiry and stated my order has been shipped.

Shipping update:
My order arrived in today. For a free shipping, i am quite please to have receive my item in such a fast shipping. Overall, although i have to bicker them at first for being late on getting my items shipped, I am now happy with the service. Now for the rebate which i'll send straight away tommorow, hopefully it will go through without trouble."

"I had an excellent experience with PC Connection. I ordered on a Sunday. The following Monday was a holiday, and I received my order that Thursday. Someone from the company called to verify my address info, which I was very impressed with. Overall, it was a great transaction. I will definitely shop with them again."

"well, i have just now placed an order on this website , only because of a good rebate deal.

And I hope, everything should go fine,
I will update the space whatever happen

Thanks"

"I placed an order yesterday specifically because the item listed as in stock and ship date of Monday. I recieved a confirmation and temporary order # that stated the item was on order and should ship in 1-2 weeks. I called the next day to cancel the order and that is when they said our credit card could not be processed. I went ahead and cancelled the order and called the bank. The bank said the charge had gone through without a problem. Now I am left with a charge on our card and a promise to cancel an order and a lot uncertainty. Too many red flags for me to ever touch this company again."

"Took my personal information on the pretense that they indeed had an item in stock and later canceled the order. They didn't bother emailing or calling me to let me know that they had canceled it, I had to find out by checking the order status myself. When I called to find out why it had been canceled, I heard another CSR in the background explaining to a customer that what he ordered wasn't in stock either. Apparently this is a problem they have repeatedly. Beware."

"I ordered a 19' Hanns-g monitor last year with a $100 rebate. I submitted the rebate and after following up on it was advised that the rebate company had gone bankrupt. I pretty much gave up on the rebate and did not pursue it any further. Friday I got mail from my mailbox and enclosed was an apology letter and a $100 check from PC Connection. I am very impressed that they took it upon themselves to pay my rebate without me even asking. I will remember this in the future when making computer purchases. Thanks PC COnnection!"

"Great company. The price was cheap with rebate because it didnt have the CA monitor recycle fee and no tax. I got the Samsung 226bw monitor with no dead pixels. 100% works fine. Shipping was fast. Dont know which panel model i received."

"I am surprised by the mediocre ratings of this online retailer. My experience with them as been nothing but WONDERFUL! Let me explain.

This was my VERY FIRST time ordering with them and I made a big purchase: I ordered a brand new 19 inch LCD monitor and a Nintendo Wii controller from them. The monitor came with a nice rebate which enticed me to go for the purchase. A couple of days after ordering, my monitor was shipped and it arrived just as they promised. I already received my rebate from them as well (bonus)! As for the Wii controller, it took about a month or so for it to ship because of the low stock they had. What would you expect when ordering something with the word "Nintendo Wii" on it?

Overall, I was really impressed with my first purchase at pcconnection.com, and it sure won't be my last! 5 out of 5 stars!"

"I bought a Samsung 20 inch LCD monitor which had a $20 rebate. The rebate was rejected recently because the UPC wasn't genuine. I checked the original box over and over again and the UPC I submitted was the only UPC on the box. So PC connection advertised a rebate on their website and shipped a product which wasn't good for the rebate. I contacted customer service and they insisted that I should deal this with Samsung. Don't buy from this company. It is a fraud."

"Ordered Samsung 305T monitor and received it within 2 days (free ground shipping)."

"Still have not received my item, as my order was canceled. This was amidst other people confirming that their orders were canceled, yet they still received the item. I will not be visiting pcconnection again. "

"They are definitely not a rebate scammer. I know this because they refunded me when the manufacturer failed to issue the rebate check apparently due to financial difficulties. "

"Rebate scammer. They sent my correctly filled out form and told me that I didn't attach the UPC code, which I did. By the time I got it back, it was too late to re-submit because the time had passed. (they only allowed two weeks to submit the rebate). Won't buy from them again. "