"Company sells items the dont have/cant get even when they list them in stock on their website. Do not buy from."
"Ordered a refurb tv from them based on their decent reviews here and a great sale price. Unfortunately, I'll never even get to evaluate the unit since they cancelled my order because of "limited quantities" even though I purchased when it was clearly in stock and continued to be for hours after my order. This is sheisty bait and switch tactics, and I expect a company to at least follow through with its orders.
Don't bother with these guys, in fact, stay far away."
"I ordered an HDTV from them on the 16th, and on the 18th I received an email saying that they were cancelling my order. No problems on my end, just that they didn't have any in stock, and couldn't get any more. They won't give me a like item for the same price, or anything. Customer service was rude and not helpful at all. I will never do business with them again."
"Order got canceled without proper explanation. CSR I talked to was rude. I will buy from a more reputable store."
"Pathetic. I felt like I am jumping through hoops, just to place an order. I have a lot of experience shopping and buying stuff online, this must be one of the worse experience ever."
"Ordered a laptop hard drive on Friday morning, selected DHL overnight Saturday delivery, and sure enough the drive appeared at my doorstep a little after 10am on Saturday. Great job PC Connection."
"Ordered Camcorder. Arrived in perfect condition two days earlier than expected. Can't ask for better service than that!"
"Ordered 2 seagate barracudas 7200.10.320 GB. Arrived on time. with so much headache with oem drives they're flawless so far
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"I bought an X2Gen MW22U LCD Monitor from them.. And they have sent me a Refurbished one.. They didn't said that on their website.. And it turned out that it had a Dead Pixel in it.. Very bad experience.. I even called their customer service about the $60 Rebate on this product.. and she was not cooperative.. I doubt that I will get that rebate.. Don't buy from this store.. You will more likely get a used product.."
"WARNING!! BUYER USING REBATES BEWARE!
This is in echo with other posts regarding their handling of rebates. I still have not received my $20 rebate for a NEC DVD writer for over 6 MONTHS now!!! RebatesHQ.com was showing the rebate company, Wintergreen Systems, has not released the funds. Email response received a month ago from Wintergreen Systems stated the rebate check will be sent in 3 weeks after clearing with RebateHQ.com but no check has been receivced yet. PCConnection does not act on it at all that whole thing seems like a fraud operation. This will be reported to FTC.
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"Online ordering was easy. Seller's price was considerably lower than competitors' (Samsung 226BW LCD monitor). Though out of stock when I ordered, the lower price made it worth waiting. Monitor was shipped and received well before the date projected when I ordered. UPS delivered. I've bought from PC Connection before and have never had a problem. I'd shop there again unhesitatingly."
"I had a very good and satisfying experience with them. I ordered a Lenovo laptop from them which came on time and was sealed in the original manufacturer's box. However, when I opened it I saw that it didn't look like new at all. It had black handprints on it and the Lenovo label was also peeled off partially. I contacted the customer service and reported them. They immediately shipped another laptop to me and also sent me a free shipping label to send them back the defective one."
"I bought a Hanns G 19inch LCD for about 100 bucks after two rebates. When the monitor came in, it had more than few dead pixels so PC connection kindly shipped me a brand new moniort and paid for shipping both ways!!! However, the best thing they did was PAY me for the MANUFACTURE rebate (US 100) because for some unkown reson the the manufacture were not giving out rebates"
"Purchased BenQ 22 inch monitor. Item was 50$+ cheaper than all the competitors and included free shipping. Item was shipped the same day as order. Email updates were prompt, accurate, and included tracking information.
Item arrived as described and worked perfectly. Would recommend. "
"Fast Shipping on 22' Benq Flat screen monitor. Great email tracking and fast shipping, will do business with them again."