"Website was easy to navigate and registration was easy."
"I have placed several orders within the last two days. Within several minutes of placing my order, my sales rep called to say that the order was placed to late in the day to make it out that night, which I had no problem with. Today on my order, there was an adjustment which needed to be made, which was to my benefit @a small price increase and an adjustment to another item. My rep called shortly there after to discuss the changes. Which were ok be me.
I have used PC Supply Source for roughly 2 years and they have been very good to our company and a very reliable service. They have gone the extra mile for us and have gone above and beyond what the other companies that we use. The prices are very competative. Shipping is reliable and outstanding. I pat Tom and the others at PC Supply Source on the back for providing and excellent service.
I would also mention that we have had defective products come from PC Supply. And we have had more than a few and it's only because we buy a high volume of parts. Of course all the parts we buy are brand new and defective out of the box and PC Supply cannot be to blame for this. Blame the manufacturers. The RMA Process at PC Supply is most excellant and they also been very good to us. So please don't hesitate to order from them. They are excellant. And no they did not pay me to write this, I am probabally one of their biggest customers. I have stayed with them because of their competative prices and their great serveice."
"This is my first order with PC Supply Source, and I am so pleased with their service. I called their customer service at about 7:30 pm, Eastern time, to find out if my order went through. I was so surprised that a real live person was there to let me know that my order did not go through and was willing to talk with me as to what may have gone wrong. I resent the order on the 25 and received it the following day. The shipment was missing one item; I called up and then attached the invoice. They replied with an apology admitting their error and promise to ship it out promptly.
Right now I am very pleased with their service and I hope that I will continue to feel this way in future purchases.
"
"Order went quick and website is easy to use. Gave a nice way to compare with products from other manufacturers."
"These guys are AWESOME.Very helpful and extremely fast with returning my emails and processing my order.I ordered and paid for my Creative SoundBlaster Audigy 2 EX on Monday 21/07/03 and received it on Friday morning 28/07/03. No big deal , I can hear you thinking to yourself , except for the fact that I live in Perth , Western Australia and that was International "ECONOMY" shipping by Fedex , I cant imagine how quick they would`ve been if I`d been in a hurry lol. If you`re a potential International customer reading this and need someone Fast,Efficient and Reliable in the U.S. to deal with then these are the ONLY guys to give your business to. What an unbeatable combination : PC Supply Source,Creative and Fedex.
Thanks Heaps for your excellent service and an exceptional product.
Regards
Jerry"
"I'm impressed by the service of PC Supply Source. I inadvertently clicked my order twice. Before a half hour had passed, I got a call from them wondering if I ordered two of each item. I told them no and they said they would cancel one of the 2 orders I had submitted. They're right on the ball there. I made that mistake once before with another vendor and that time I caught it myself and called them. They said all I could do was refuse one of the containers when it came, so it would be shipped back. Then they would be able to give me credit for the extra items. What a hassle!
Thankfully, this mistake was caught and I feel there's someone really checking things, not just machines."
"Good company... I am a repeat orderer. Spent many thousand so I have experience with them. They work well with me, get the parts I want even if they dont have them. In the past I ordered a scsi controller through them that they dont stock but they got it for me. Overall I am happy with the experience and Tom is very thourough. I do however have a problem with the claim of free shipping on the web. I asked why I get charged shipping when it says free on the site, and its because my order is too big? I ordered parts to build 2 computers this last time lol, and of course got charged shipping. Oh well. Just seems wrong there. The parts are good, the rma is slow, but is still good, and the phone/email response time has been great. Pricing is very pleasant also. I will continue buying from them."
"I really enjoyed the ordering process, smooth and very easy, Thus far I am inpressed with the sales and service of PC Supply Source and will do them my greatest honor, tell my friends about them, I'll be ordering from them again and again"
"' My first time to order from PCsupplysource. It was easy to register and set up a new account. The ordering went smoothly, and the shipping was free. I found them on pricewatch.com. If the shiping goes well, I will be using them again."
"This seller was very good. Has a great array of items and very competitive prices. I was able to get everything I wanted from this one place for cheaper than going to all the different places with the lowest prices. And he was very accomodating when I suddenly went from quantity 2 to quantity 3 on my order.
Thanks,
Jason"
"Good choice of products. Good prices. Easy to use website."
"Incredible price...the lowest of any seller. After much research, I went with what looked to be the most reliable company with the low price. My purchase was a Creative Labs Audigy 2 Platinum EX sound card."
"Shipping from NJ to TX was 7 days. I'm not complaining though since it was free shipping. I was a little surpised that my new Palm Pilot didn't come with the HotSync software. You have to download it from the Palm Pilot website. Still, the good price made up for it."
"Least Exspensive place to purchace dvd writer. And free shipping."
"Checkout was quick and easy. Pricing was among the best. Hoping that delivery is as quick."