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5/5

2003-09-16

"Wonderful On-Line Reseller. Have had problems with other vendors online, and was a great experience to find one that catered to my every whim. For this Reseller, the customer truly DOES come first."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-16

"I have been assembling and updating computers since the old Commodore 64’s were the mainstream machines for home computing. In that time, and up until now, I have had some good and some real bad shopping adventures ordering items over the Internet. Today it is very exciting time to do business buying computer parts or complete systems on line. I have found in my opinion, the best vendor to buy computer parts. The name is PC SUPPLY SOURCE, They have the best prices, best service, and overall best store on the Internet. For example I just purchased Windows XP Pro, and An ATI video card, and the whole experience from beginning to end was just wonderful. I dealt with Tom who is a very knowledgeable and accommodating guy who gave me good advice to help me make the right selections. The freshness, and quality of my merchandise was all that I expected. The prompt delivery is a testament to the dedication in which pc supply source goes that extra inch to make sure you will be back to order again. So for the best overall enjoyable, and secure feeling ordering pc parts over the internet, or by phone, you can’t go wrong with PC Supply Source. It’s like having an Uncle, or best friend in the computer business. They are the real Pros!Try them you'll be glad you did. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-09-14

"Excellent website to order computer parts. The free FEDEX shipping is GREAT!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-14

"i have never found a place that was this cheap for top end hardware i love it "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
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5/5

2003-09-11

"excellent service been dealing with this company for some time and have made many purchases without any problems"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own

5/5

2003-09-11

"Great Prices
Bought a Gigabyte MB (7nnxp) and a AIW 9800 pro
Free Shipping!!!

Will be my first site I turn to for computer components
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products damage free
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Ease of checking delivery status
Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-10

"Shipping was a bit slow but it was free =) Fedex's fault. Tracking number was not recieved due to software error but responded quickly to my email. Product working great =)"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-09

"Very competitive pricing for item purchased. Knowledgable & busnesslike pre-sales phone support, with attention to detail. Hassle-free checkout. Free shipping!! So far, I'd give A++ rating."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-05

"BEWARE!!! Free shipping isn't really free. Based on the reputation of this reseller as posted on this site, I started the order process for a Blitzz 802.11b USB adapter. Pricewatch indicated free shipping, when I got to the end of the checkout process, the total included a $5.00 shipping charge. There was a message indicating that "You are one item away from free shipping", so it's not really free. I DID NOT place the order, and I won't make any future attempts to with this reseller."

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5/5

2003-09-03

"Free shipping and no tax. Easy site to navigate and great prices!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2003-09-01

"Site was well maintained, quick links, and Great Item descriptions. Price is affordable and check out was hassle free."

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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time

5/5

2003-09-01

"Very happy with their service and product. They shipped right away and the refurbished Palm Vx is like new. Would definitely recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-30

"I have purchased many items from this supplier and would recomend them to anyone. They are fast shippers and their products are very good products.
Greg Flynn
DBA: Flynn's Computer & Satellite
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-08-28

"Terrible experience!!!!! I ordered the GA-7N400 PRO and they sent the GA-7N400 PRO2. Bait and Switch!!!!!!!!After advertising an item that they did not have and sending me the wrong item they promised to refund my shipping. They told me to include a copy of the shipping receipt in the return box which I did, but my shipping doesn't appear to have been refunded. If your order from a company and you are sent an item that you did NOT order you are allowed to keep it, unless the company pays for the return shipping charges. I was trying to be cooperative by allowing them to reimburse me for my shipping, but if this happens to you keep the item and inform your credit company that you did not get the item that you ordered and reverse the charges. The erroneous company will have to send an advance shipping label to get the item back!

UPDATE: It is Septmeber 16, 2003 and they still have NOT credited my shipping costs.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-27

"easy to use and order from. looking foward to doing business with again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
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