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5/5

2003-06-07

"I have made three seperate purchases from PC Supply and have always received prompt deliveries and have had no problems whatsover. Keep up the fine job. Greg Dupuis"

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5/5

2003-06-05

"DO A FINE JOB ,GOOD SERVICE,HELPFUL PEOPLE, GOOD PRICES,GOOD PRODUCTS"

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5/5

2003-06-04

"They do a great job in getting me what i need and since i live in NJ i get what i order in like a day very prompt and courteous service always "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-04

"Web site functioned well, free shipping! good prices! I called with a few questions the next day and they were answered professionally."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-04

"I'm very pleased with their service. I've been trying to get a Pentium 4 3.06 GHz retail processor since January for < $400. I got screwed twice on Ebay and gave up on that. Normally I buy from Newegg.com but since they're in CA, I usually have to pay tax and shipping. I found PCSupplySource.com on PriceWatch.com and gave them a try. I ordered the processor Wednesday and received it the following Monday!! I couldn't believe how fast the delivery was, especially for FREE SHIPPING!!! The only thing I wished they did was notify me of when they shipped. The other thing was that the CPU I got had some bent pins. Kinda weird. However, I think this is the manufacturer's fault. I've read about this in the news forums. No biggie though.. just carefully bend them back and voila. I'll definitely consider this vendor for my future purchases. "

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-04

"WE find this CO. to be one of the better and most trusted in what they say and sell,and stand by as far as we are concern Can't improve perfection, thanks for the wonderful transaction!AAA+++in my book
Frank
AFTER 5 PC.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-03

" Nice selection, nice prices, nice bussiness!
This was my 3rd order with pc supply source and I'm sure not my last!

I love 'em my wife hates 'em. For some reason she beleives my comp. addiction has a neg. impact on our sav. acct.! To this I say "Honey, just look at all money I'm saving"!
Bytor
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-01

"Just placed my very first order with this company. So far I like what I see. The shipping was free on the Motherboard I ordered and I didn't have to pay sales tax for the state I lived in and to top all off I bought the new Asus P4P800 Deluxe for a excellent price. The web site was very easy to navigate and the check was easy to understand. We will have to wait and see how well ship goes but they use Fedex so it shouldn't be to much of a problem and the package should arrive in one piece (unlike UPS)."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-29

"Very fast (and free) shipping. Pricing was very good, and communication via email was fast and responsive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-23

"Recently ordered from PC Supply Source and received excellent customer service, a good price, and fast free shipment. Excellent shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2003-05-23

"Low prices, eazy checkout. Easy to find items.
Will see if shipping is fast or slow.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-21

"great place to do business with on account of free shipping and good prices"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-05-20

"(MAY 13, 2003) I placed an order for a brand new OEM Athlon XP 2600+ cpu.

(May 20, 2003) I received a cpu with a damaged core; I didn't even bother installing because this processor had a cpu core with two chipped corners and chipped edges!

(JUN 3, 2003) These fraudsters are still trying to make me accept their physically damaged cpu. They claim that it tested out ok so I should accept it as new. I explained to them that they need to send me a new cpu showing no physical damage or give me a full refund. They want to charge me a 20% restocking fee on a used, damaged cpu that no computer user would ever accept. I'm glad I have Bank of America for my Visa card because this merchant will get ABSOLUTELY NOTHING from me...GUARANTEED!

(JUN 6, 2003) Merchant posted full credit to my account. I only lost $6 having to ship the item back to the merchant. Buyer beware, this merchant sells used processors as OEM. Don't get taken by all the fake positive reviews. If you read them carefully, you can tell they are comments most customers would never make about any merchant.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service

5/5

2003-05-20

"Excellent website and lots of products.
Great prices.
Free delivery.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

4/5

2003-05-20

"I liked the site, it has easy navigation tools, and check out is sesure."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability