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5/5

2003-05-19

"I had been looking to replace my aging and failing Athlon for some time now, but the motherboard I was wanting to get was pretty expensive around the various sites. I then came across Pricewatch which showed me what PC supply source was selling. Same product, but over $15 cheaper than elsewhere. The purchasing was easy and secure. Everything went great.

I'm going to recommend PC Supply Source as an outlet for my business to buy from!
"

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Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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5/5

2003-05-18

"I ordered a retail XP 1700+ from them because rumor had it they were shipping ones with the very overclockable AXDA1700DLT3C JIUHB0310WPMW stepping. My order arrived within a few days of ordering it and to my delight, the rumors were true. What was even better was the price and the free shipping.

My 1700+ now runs very stable @ 2200 Mhz with default voltage. I'm very satisfied with my transations and will probably buy from them in the future.
"

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5/5

2003-05-17

"Great prices, well organized web site. I loved the quick response time to questions and the amount of information provided."

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5/5

2003-05-17

"Great prices and fast delivery!
Now that's what I'm talking about.
"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Web site being easy to use
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5/5

2003-05-17

"Excellent price, service, rma. Constantly doing business with PC SupplySource and will continue to do so as long as their pricing and service remains the same. Highly recommend!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-16

"Very easy to use website for purchasing.

Great price on an Athlon XP 2600+!

Online order tracking was great. Look foward to doing business with them again.
"

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Overall product shipping and delivery process

5/5

2003-05-16

"Great no hassel purchase easy online ordering with no call back to up sell. FREIGHT was realistic and not inflated to cover small margin of profit. Provided tracking information and product was delivered as stated. Will keep a eye on them for future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-08

"1) Great Prices.
2) Same day Shipping
3) Prompt email response.

Not to mention they sometimes "bend" the rules to make sure a customer is happy.

I use them for all my orders that need to be shipped direct to my customers and they are kind enough to NOT include invoices so my customers don't know my prices.
"

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Pricing of products and services
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Overall product shipping and delivery process

5/5

2003-04-23

"wow, this place is great. i ordered a 1700+ (retail) and in the "special instructions for order" field requested AXDA1700DLT3C JIUHB0310WPMW for the stepping and thats what i have recieved.
shipping went very nicely too, i live in RI, they are in NJ, i placed the order on monday night around 10pm, and got my order here on wednesday morning around 11am, this is with their FREE shipping, nice for a change, usually free shipping means other stores don't give your order any priority, obviously not the case here.

Update: Placed an order on the night of May 4th (sunday) for a 512mb stick of memory, got it here on May 6th at about 11:30am, they are very quick over there at PcSupplySource.com

Oh if you need your tracking number from them, just wait like 24 hrs (during business days) and then e-mail them about your order # and they will reply pretty quick, i guess they don't have an automated thing to e-mail shipping info
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A

5/5

2003-04-21

"Great service!

I bought an ECS KV7MM+ motherboard and an AMD Athlon XP1700+ CPU (along with a Speeze Cooler). I received the order 3 days later (shipping was free!).

I installed everything and everything worked fine!

Only hitch was that my old case had an I/O shield that did not have an opening for built in LAN on new board. I contacted PC Supply Source and they responded very quickly and told me that they will take care of that for me as well.

I will definitely be doing business with them again for my future PC upgrading needs.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free

4/5

2003-04-18

"Found them on pricewatch, ordered two XP2400+ cpus. Along with my order I requested they make sure the chips had sequential serial numbers (ie matched) and sure enough they're x227 and x228.
They came securely wrapped, with "STOP if seal is broken" tape all over, nice.
Downsides are not sending me my tracking number until I emailed them (twice) a week later, and a little cardboard dust on the cpus from not being wrapped in plastic.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-17

"mainboard went bad. rma was cross-shipped the same day i called with no paper work or hassles. tom wei has also helped me with special orders in the past. prices are great to boot!

Harter PC Service
PA
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2003-04-02

"Excellent prices and delivery!
I like this place.
I'll go back to theses guys!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

NXR
5/5

2003-03-28

"LOL You're kidding me, right? We placed an order at like 3PM and it was on our doorstep - WITH STANDARD SHIPPING - BEFORE NOON THE NEXT DAY!!! There is not a rating high enough for this company. Considering just about every supplier in this industry 100% sucks - this is a pleasant surprise. Can't say enough good."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-03-20

"I stopped buying after this purchase because of their RMA policy. They provide no support and stonewall any questions. Now a laptop I bought from them before I stopped buying (I bought five total for resale) burned up inside it and their RMA department says it was the customer's fault. How did the customer make it burn up? They say it could have been a power surge. What trash. Don't buy from these people. They don't answer email from me, and have not returned to me the broken laptop. I need to get a lawyer to get a broken laptop back."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site