"I pre-ordered a Sager 8887 from PCTorque. I was kept informed throughout the delivery process. PCTorque was one of the first to offer buying this machine, and also had one of the cheapest prices. Sagerforums.com that PCTorque hosts is a valuable tool as well. I'd recommend this company to anyone.
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I also ordered a 80GB drive to add into the 2nd bay of my 8887. I paid "cash" by sending an international money transfer. My only complaint sending my money was delayed by 3 days because they were thinking about changing their shipping policy. Not a big deals since I was not in a rush.
As for my laptop, PCTorque has answered the 2 questions I've had about it. I've only had to get some keys replaced on the keyboard, Sager sent new ones to me without verifying my warranty which I thought was great.
"
"Quick delivery, free upgrade to faster shipping; problem with carrying case fixed promptly and graciously with expedited shipping. Prices were excellent; I saved several hundred dollars vs. other online sellers. Their Sager forum was very informative and well-moderated as well."
"I had set out to buy a good laptop, but wanted one that will play all the games I had plus many more in the future. I had only heard of Alienware's Area-51m and was scouring the Internet for more information or reviews and such. That's when I came across a post on some forum that mentioned that Alienware's laptop was just a fancy painted Clevo laptop and if you bought a Sager 5660, you'd get the same thing. Well after more research, I stubled upon an awesome forum at sagerforums.com. I was blown away by how knowledgable and happy these people were with their Sager laptops. There was no doubt in my mind that a Sager was the best way to go. I now have my own 5660 and absolutly love it. PCTorque and Adam showed me what customer service is all about. Ordering my laptop from them has to be the most enjoyable experience I've ever had ordering from the Internet. Adam, keep up the excellent work."
"I have nothing but the highest regard for PC Torque as a reseller. They were very helpful
in assisting me with my purchase and in keeping me posted as to where my laptop was and when I would receive it. I will post further comments
on my dealings with Sager and their tech support
shortly.
"
"The company delivered a quality product very quickly with terrific customer service. I'm extremely satisfied and recommend them highly for computer products. "
"I placed an order for a top of the line Sager 8887 from PCTorque. The maximum limit of 5000 characters on this comment box will not allow me enough to express my high opinion of this company. Indeed, language itself limits me. PCTorque hosts a forum at www.sagerforums.com at which they welcome all Sager (or Clevo, the company that makes Sagers, Alienware, HypersonicPC, etc) users to come and post their reviews and ideas about Sager. I am actually a moderator on those forums now, and I see first hand the effects the forums have. People get support from theirs peers as well as from PCTorque (who, by the way, is completely unbiased and will help ANYONE who needs it). I actually wrote a review of both the 8886 and the 8887 on those forums simply to help people decide on whether one of those systems was right for them. The machine arrived perfectly and it is INCREDIBLE. Check out the review (Beebter's review) (or anyone else's review of any of the sagers) to learn more if you are interested. The whole point is to inform people of what the systems can do. If they are for you, then you should definitely go with PCTorque. Best prices, best service. Period. Even if you don't, feel free to stop by the forums. It's a great place to learn and to communicate with fellow computer users about pretty much anything. Best of luck to everyone!"
"As a home user reliability and quality is topmost on my list of expectations for any consumer commodity I purchase.
I had chosen to buy a SAGER 5660 and was now faced with a number of resellers with attractive deals. I spent time with each of these resellers before selecting PC Torque.
PC Torque has a user forums at www.sagerforums.com where I interacted with many users and other prospective buyers. the 3 weeks that I spent on the forums convinced me to go ahead with my purchase.
I placed my order on the morning of 28th of Jan. I opted for the cash discount and wired the money to PC Torque (they give wiring instructions with the order confirmation). This was a decision I took after a lot of hesitation because wiring money is not a secure transaction and you have to really trust the party on the other side. Within minutes I had a confirmation from PC Torque that the wire had been received and that the order was being processed.
Towards the evening I emailed PC Torque to ask if I could have the laptop before the weekend (31st Jan was a Friday). I received a reply immediately stating that my delivery service had been upgraded to 3 day air!! and I had paid for UPS ground!!
The Laptop arrived as promised on Friday the 31st of Jan and I found everything to be better than expected and it is working great!! Neatly packed in double boxing to protect everthing inside. Superb instructions and a fantastic carrying case from Targus.
PC Torque has exemplary customer service and communicate efficiently in quick time. They are flexible and between PC Torque and Powernotebooks, you will get better prices at PC Torque. I still spend a lot of time on their forums and have solved little niggles with driver and OS right there with the advice from other users.
PC Torque has created a community for their products and this, for someone like me on a tight budget with only one shot at a laptop, is a godsend.
Thank you PC Torque. It has been a great experience and look forward to seeing more orders from me in the future. Now its time for me to hit the forums and have some fun..."
"PCTorque is the single best computer company I have dealt with. Everything about them is simply excellent. From immediate customer support to having the lowest prices on the market, PC Torque is unbeatable."
"Wornderful to work with, Shipped product same day as ordered and I was using my new computer 22 hours later.
Customer service is A+++, Example, I emailed pctorque 3 times and I recived a reply with in minutes of sending.
Shipping cost were minimal,
I haven't had one problem with my computer purchase."
"the 8887-x model i bought was a dream machine right out of the box with nothing wrong with it
this company has competitive prices with the best support ive seen with a company either thru email or forum
i recomend this company to all with my seal of approval"
"My purchasing experience was excellent. Flawless transaction!"
"I received prompt curteous service from Adam.
All of my product related questions were answered immediately and my 5660 arrived in Vancouver B.C.on time and in 99.9% good working order.
(it should be noted that the fan for the power supply was DOA,and Sager should make sure this doesn't happen again!!! This wasn't pctorques fault! On the bright side,my 5660 is otherwise flawless down to the last pixel)
I will definately be recomending pctorque to anyone interested in purchasing a Sager.
The prices are very fair,and Adam@pctorque is a pleasure to do business with."
"Adam saved me a few bucks by letting me know the prices were being lowered that night. He suggested I wait to place my order the next day. Appreciate the heads up info. Sager 8886 P-4 2.8 laptop is fantastic! Thanks Adam!"
"I ordered a Sager laptop from PCTORQUE and it arrived quickly and in perfect working condition.
Being a tech type, Adam Alter has helped me greatly with his forums and I simply can't say enough about a job well done. "
"Adam did a great job, quick response, good communication, he provided great service without high prices."