"I have been looking at the laptop offerings for almost a year now waiting for the right opportunity and the best technology before replacing my aging Inspiron 7000. I discovered sager computers about 8 months ago after seeing an ad for alienware laptop (same machine). Since then I've kept a close eye on dell, ibm, toshiba, fujitsu, compaq and sager. What turned me on the sager was the incredible performance of their machines in comparison to other laptop makers. Then what convinced me to purchase one was the discovery of PCTORQUE. I've watched him handle customers for many months now and I can honestly say he has one of the best business models I've ever seen. Not only does he handle each customer with the upmost importance he also takes suggestions on improving these laptops and service and then presses the manufacturers to add these features...and gets results! Whereas your suggestion to say someone like Dell would probably go unnoticed you actually have a real voice here.
As for my order I spoke to Adam (PCTORQUE)when my Inspiron died on me and he promptly hooked me up with a great deal. A few days later the laptop was in my hands. Whenever I sent an email for any question that came up either before or after I received my machine it was literally answered in a matter of minutes. I tell you this guy doesn't sleep. I already plan on passing this down and purchasing another laptop in the near future and I can't possibly see a better place to get it than PCTORQUE. I've already recommended him to friends and if you're interested in a powerful machine and a great experience a highly recommend PCTORQUE.
Oh yeah, he also has the cheapest prices around ;)"
"I've purchased from Dell, Gateway and IBM before, and certainly had issues with their customer service or lack of, as well as the quality of their machine. I rec'd a loaded 8887V, turned it on and I was surfing the internet, gaming and doing a little work on it as well. Very happy with the purchase so far, and PCTorques's service. Adam is very visible on his forum and responds quickly to email. I called PCTorque on a Sunday to place an order and order picked up and answered all my questions, following up with an email confirming my order within hours of placing it. I plan to make my next computer purchase from them as well.
It's very difficult to rate someone a perfect "10" out of "10", as it would mean the experience was excellent for every category. Well so far I would rate PCTorque a "10"!"
"Great prices, no hassle, and very knowledgable. Product was configured and shipped the next business day. You will never see Dell or Gateway ship a custom laptop in under 2-3 weeks! I would refer any fried to both this PC brand (Sager) and PCTorque."
"My previous laptop was struck by lightening so I needed a replacement fast. I'm a CS major and use the computer for programming, multimedia, and gaming. The product performs great in all aspects. First off, the service is GREAT. I received replies to my inquiries within 10min on-line. That's freakishly good as far as I'm concerned. I've had problems with companies that avoid the customer like the plague, but not so at PCTorque. Also, I received my laptop in 2days. Again, awesome. All in all, I'd definitely return to PCTorque for my laptop needs.
As to the laptop itself, well, it's a Sager so I guess it'd be proper to look that up. I found mine to be great. I got the:
Sager 8887-s link: http://www.sagernotebook.com/pages/notebooks/product2.cfm?ProductType=8887&SubType=S
I think the only things I alloted not to get were the OS and the MP3 player. I got all that for $2k. "
"I have had my Sager 8887 2.8,16.1", 128M VIDEO, FOR 1 WEEK. It was shipped by ground and arrived exactly on time. The customer service and ease of ordering was superb. The laptop arrived in perfect condition and all loaded software works flawlessly. If you are looking for the most robust laptop look no further. Sager and PCTOURQE make an unbeatable combination. Even though this is a realatively new company they are very responsive with your contact is by phone or e-mail. Adam you are awsome. I will definately buy from you again even if I have to pay more."
"Great values on laptops, better than Gateway or Dell!
They are quick :)
Very short response time!
If you need any info just send them a message and you'll get your reply pretty darn soon!
Keep up the good work!
"
"Very good company, Adam was very helpful with all my questions before i made my purchace.The Sager Forums were very helpful in making my final decision."
"I LOVE PcTorque! This is the BEST machine I have EVER seen and it's under my fingers for a reasonable price. Customer service via the forum is great, it got here really quick... No complaints whatsoever. The power, the prestige (y friends are all jealous)... I recommend PCTORQUE to anyone! "
"After lurking the forums over at sagerforums.com I decided to purchase a laptop from the fine folks at PC Torque. All I can say is OUTSTANDING SERVICE. I called them up on Sunday of all days (most online places aren't even open then) and the phone was answered pretty quickly. They were nice and helpful and after a few questions I placed my order that afternoon over the phone. Everything arrived fine and in one piece (always a plus) and my laptop works great! I would order from them again without a doubt!"
"Great customer service, fast email response, speedy delivery, best online store on the NET. Highly recommended! A++++++++++"
"Pctorque was a pleasure to do business with. I found the website by searching for Sager notebooks, after Powernotebooks.com was 'too busy' to take my call and assist me with my purchase questions. I presume the switchboard operator couldn't find the Hold button on the phone.. Also a little short with me. Oh well. It turns out Pctorque is lower in price, and the service I received - before purchase, as well as after receiving my 8886, was SUPERB!. Adam is very dedicated to service. He even called me @ home. He also followed up 3 times after ordering with tracking / shipping information. Thanks, Adam. I am now typing this review on my 2 month old Sager laptop.. very nice. Adam has answered all my questions, and also assists / runs / hosts the Sagerforums website. Excellent support after the sale, both from Adam, and the online Sagerforums. Pctorque has an excellent website, with laptops, accessories, and upgrades well laid out. I would not hesitate to do business with him again.
Proud owner of a Sager 8886 laptop!
"
"The purchasing experience was easy with Adam at PCTORQUE. He was low pressure and answered all of my questions promptly by e-mail or telephone. He was courteous in e-mails after I had purchased the laptop and was waiting for delivery. He kept me updated through the whole process. The servce was very professional, personal and trustworthy."
"Excellent service both before and after the sale. The Sager 5660 is all it was cracked up to be and more. I'll definitely do more business with PC Torque in the future."
"Finding myself in need of a replacement laptop for my aging Toshiba, I began to research high end laptops. I had been a Toshiba user for the last 5 years. I accidentally stumbled onto information about the Sager machines. I was looking for a system that would give me the power of my desktop with no compromises and still remain portable. I had looked at several vendors that sell the sager machines. I had almost decided to go with another vendor when I found PC Torque.
No only did Adam at PC Torque provide fast responses to my inquires, he kept me updated through out the shipping process. The prices at PC Torque were the lowest and they offer the most complete line of accessories and options I could find.
Not to forget that PC Torque also sponsors the sager forums that allows Sager users to keep in touch and interact with each other to get the most out of their systems. Adam is a highly visible presence in the forums and offers advice and assistance when needed.
I highly recommend that anyone looking to purchase Sager laptops to use PC Torque. I will be using them in the future for any more of my laptop purchases.
"
"I researched for the best possible laptop as well as a fair price. After finding the link to PcTorque I was addicted to the site and spent hours reading all the forums, company policies, and warranty information. So after a few weeks of reading I decided that this is the system for me. I had my system just a few days after my order. While the PC was in transit I was a little nervous due to that saying “You get what you pay for” but after the system arrived I was so wrong to be nervous, the system actually exceeded my expectation. PcTorque can count on me as being a long term and loyal customer! Thanks PcTorque"