"The Samsung Phone S24 Ultra was purchased in one of the deal offers by PDA Plaza. Sale items are shipped after shipped 15-25 business days after purchase. I don't know why items not on sale take less time 5-10 business days. In any event the phone was well priced. Unfortunately, I was informed that the phone would actually take about 30 business days to arrive at the seller's premises. As promised I was emailed with the shipping information on the 30th day. To PDA Plaza's credit, they shipped it express, which is more expensive. The phone arrived on Monday. The phone was brand new in a sealed box. "

"I received my phone and accessories intact and on time "

"Amazing service, perfect condition and over the top delivery"

"Definitely would buy from again."

"I was concerned about shipping which has emailed about they gave quick responses with honest updates. Phone actually arrived early and works brilliantly I'm happy with it all
"

"Found PDA Plaza through online user reviews. I wasn't sure if this was a legit seller as scammers are rampant. But my gut feeling says to go for it. I'm glad I did. Their site said delivery will take 5-10 business days. My phone arrived in 16 days. I'm ok with the little delay. Seller's responses to my call and emails were prompt and that gave me confidence in their legitimacy. I would buy from PDA Plaza again. Thumbs up!"

"Fast customer service replies"

"Super nice website! Competitive pricing, great discount options and good customer service. The only downside is shipping can take a while on some items, but if you're patient it's worth the wait!!"

"I ordered a smartphone and was informed it would ship within 5-10 business days. As the tenth day approached without any updates, I reached out via email to inquire about the status. Promptly within two hours, I received a courteous reply informing me that my order would be dispatched the next day, complete with a tracking number, which indeed it was. The delivery was expected to take another week, yet it arrived two days ahead of schedule. Overall, my experience with PDAPlaza was highly satisfactory, and I would definitely think about purchasing from them in the future."

""I placed an order with PDA Plaza on March 11th, excited to receive my new phone. Unfortunately, my experience with PDA Plaza has been less than satisfactory due to several issues that arose during the process.The first red flag was the constant delays in shipping. Initially, the delivery was scheduled between the 21st to 25th, but it was later pushed back to the 26th to 28th, then to the 3rd, and now it's expected to ship on the 9th. These repeated delays not only disrupted my plans but also caused frustration and inconvenience.In an attempt to compensate for the delays, PDA Plaza offered me a 50% extended warranty as a gesture of goodwill. While I appreciated the offer, the promised refund for the extended warranty never materialized. This lack of follow-through on their part was disappointing and added to my growing dissatisfaction.Throughout this ordeal, I communicated with PDA Plaza's customer service team multiple times. While they were responsive and kept me informed about the order status, they were unable to provide a satisfactory resolution to the core issues of delayed shipment and unfulfilled promises.As a customer, I expect reliability and transparency from the companies I choose to do business with. Unfortunately, my experience with PDA Plaza fell short of these expectations. The ongoing delays and unfulfilled promises have left me questioning their reliability and commitment to customer satisfaction.Moving forward, I am considering canceling my order if it is not shipped by the promised date. Additionally, I am exploring options to seek legal assistance or advice to address these unresolved issues with PDA Plaza.In conclusion, while PDA Plaza's customer service was responsive, the overall experience has been marred by consistent delays and unfulfilled promises. As a consumer, I hope that companies like PDA Plaza prioritize customer satisfaction and take proactive steps to address issues promptly.""

"Great service, the shipping was a little slow"

"Superb customer service,prompt and in time responses always. I was worried about the financing charges as I did finance through Affirm. The financing also only started after the delivery took place. I reached out to customer service twice and was always addressed to within 1 business day for my query.
The other best thing about PDA Plaza would obviously be the sets they offer. I wanted to buy a Xiaomi, which isn't available anywhere in Canada, but thanks to PDA Plaza, I am using the phone now. "

"The process went smoothly with no issue."

"Provided an easy way to get an imported phone without the hassle of dealing with unreliable sellers. Of course this process takes time, and some more tracking updates would be handy to have to help customers understand the wait times more. I would continue to shop here for my next phones "

"PDA Plaza offers a wide range of phones at competitive prices. Marc-Andre from PDA Plaza was very polite and answered my questions (Same day email responses). The only issue is that the phones do take about a month or more to be shipped (unless a phone is in stock, it can take between 3 to 5 weeks as mentioned next to certain phone models). I ordered a Samsung Galaxy S24 Ultra Global model) which took over a month to arrive (I was updated about the delays). Once received, my phone was delivered within 2 business days and was packaged well. PDA Plaza also offers daily deals on their phones. If you can manage to wait awhile, their prices and phone ranges are the best I've seen."