"I bought an Asus W5A from PROPortable, and have nothing but good to say about PROPortable, and the laptop. Some background:

I needed an ultraportable for my work - lugging a 8 lb "light design" HP just wasn't cutting it. There was intense pressure (from the company IT) and friends to buy a ThinkPad or Dell, when I ran into the Asus W5A. I only knew that Asus was a motherboard /computer parts manufacturer, so was skeptical. In my research for reviews about this laptop, I ran into a 100% technoGeek bulletin board where more than 1 person praised both their Asus (non W5A models) and their experience with PROPortable. So I decided that PROPortable was a logical first port-of-call.

I exchanged several emails with PROPortable Sales - asking about Asus, the W5A, how *they* would rate it, etc. PROPortable's responses were very prompt (via email) and very forthcoming, and, against the better judgement of my IT friends, I went ahead with the purchase.
I decided to go for the limited supply black/"carbon" case version.

There was a slight delay in shipping - PROPortable discoverd that boxes from Asus labeled as "carbon" were in fact white/"perl" and they were getting replacements - they were very proactive about keeping me informed about the cause of the delay - I appreciated their honesty.

Once shipped the laptop arrived promptly, and within 2 hours I was putting it to use on an extended business trip. Great little machine - for my kind of work. Eye-turner at meetings as well!

The W5A was advertised as carrying a wireless A/B/G minicard. I discoverd that the one I had actually had a B/G card. When I contacted PROPortable about this, they said he'd look into it. And an hour later, I had a response: as it turns out, the white Asus' that PROPortable had did indeed have the A/B/G card; Asus had begun shipping newer units, like the the machine I received with B/G cards only, but failed to inform their resellers.

When I told PROPortable that I had access to a couple of A networks, and the A/B/G card in the Asus a big part of the buying decision, PROPortable told me they would be willing to swap out the B/G for the A/B/G if I sent the laptop back to them. I haven't done it, despite at least 2 reminders from PROPortable that the offer for the swap was still on (3 months after the purchase!; now that's my definition of "Customer Care"). Truth be told, I cannot afford to part with the machine now - it's become too integral to my work/web-surf life [I'm sending in this review on said machine at an airport lounge].

I'd recommed PROPortable without a thought, and, should I need to purchase another machine, I'd be looking there first (and at Asus PCs)."

"Everything about my order with Proportable went fantastically smoothly. I placed my order online after consulting with Justin by e-mail. Two days later, I had a great looking and perfectly working new W3V in my hands. They have been great."

"A good buying experience with ProPortable. They answered all my questions, and aftersales support was great. Highly recommended."

"It was wonderful doing business with ProPortable. They had exactly what I wanted and also delivered promptly as promised. The product was as advertised. I am exteremly satisfied and will always to business with them without any hesitation."

"Great service before, during and after completion of sale. Great knowledge of product.
Seems interested in fullfilling customer's notebook/laptop needs, not just making sales."

"In short, it was a great experience. Justin always replied my questions quickly. After I submitted the order, my custom laptop was built in 1.5 - 2 days (without OS) and then immediately shipped. And then I got the shipment shortly. The only problem with the whole purchase is that my laptop's LCD has one dead pixel, but I guess that this is not ProPortable's fault."

"I bought an Asus W3v for college from Proportable a few weeks ago, and I've had nothing but good experiences with it. I researched long and hard about this laptop and its vendors, and I'm very happy to say that I was pointed to the right place. If you had any doubts about this vendor's customer service, then worry no more.

Thanks for your help ProPortable!"

"Placed an order for a new Asus z70v on Sunday night and it was at my door by Thursday afternoon with two day shipping. Everything was packaged perfectly, and the computer hasn't had a problem. I had a few questions after I received my order and Justin was prompt to answer them within a few hours. I'll definitely be ordering from them again."

"Great experience contacting support - very personal and friendly. Notebook (ASUS Z33a) is great. A great company to buy from..."

"After looking around, this was the best deal anywhere. The computer is amazing, put together very well. I talked to Justin personally on several occasions before, and after purchasing the computer, and he is extremely helpful. You might pay a little more money, but you do get what you pay for (Not to mention, these INCLUDE a 2 year warranty on their workmanship, with lifetime on some of the components. Go check how much someone else wants for that kind of warranty.)."

"This is the best laptop that I have owned. The service is absolutely super and the folks at Proportable are extremely knowledgeable. This comes with a high recommendation for future purchases."

"Proportable is a reall professional, stand up reseller. His attitude, attention to detail, and his business skills are excellent. I bought an Asus W3V from him, I have had it on the road with me since the purchase date and the machine has performed flawlessly and it still beats my expectations. If you do not buy from Justin at Proportable you are truly wasting your time.
Brian"

"Proportable was very helpful with a couple specific questions I had. Service was fast, and I am extremely satisified with the laptop I purchased."

"Ordered a S5a from PROPortable.
All my questions were personally addressed
by Justin. Quick replies and friendly service.
The S5a is great! Everything came perfect!
I absolutley love it! thanks Justin.

ps- just placed an order today to Justin for more RAM :P you can never have enough ram, and justin even stocks the super rare micro-dimms for the S5a
you can n"

"Smooth buying experience. I ordered an ASUS W3V laptop, the transaction went smoothly, and it was delivered ahead of the expected delivery date. Fine customer service."