"I found this company through online forums. I'm glad I did. I make many online purchases, and my experience with this company, and Justin, in particular, to be exceptionally great! I plan on future purchases, and know that my experience will be enjoyable. I ordered an Asus Z71v notebook. My order was delivered earier than expected and was as advertised and ordered. It was a pre-order, and I had many questions for Justin. Every question was answered almost immediately via email. . If he was online, via AOL IM, he answered there if I asked. Again, it is my pleasure to extend my appreciation of their great service and response."
"ProPortable/Justin is by far one of the most helpful, resourceful personnel when you're looking for the perfect ASUS laptop. He was there for me throughout the whole ordering process when I pre-ordered my ASUS W3V. I would certainly order from him again (if I had the money)."
"i was going to buy the voodoo 5:15 for over 5000 dollars..but i happened to stumble onto proportable. i read their ratings and decided that i will go with them. I ordered the Asus Z71V,which is the same computer as the voodoo 5:15. With MAXED out configuration, i still saved 2000 dollars.
Justin @ proportable was extremely helpful. answering all the stupid questions that i had with a lot of patience. He was even answering my questions at 4am online. now that is dedication.
i am so happened to have stumbled onto this company. everything was perfect. not one glitch. my next laptop will be from here too. "
"VERY VERY helpful service and quick delivery. Justin is always helpful whenever I need to ask him any question and never fails to come through for me. Great work and great guy. You CANNOT possibly go wrong with ProPortable. Money well spent on my part and money well earned on their part. My Asus A730w R0x0r5!"
"Great products, great service, nothing at all to complain about. Justin was terrific to work with and answered all of my questions (both pre and post sale) quickly and with good information. Extremely fast delivery as well. I would highly recommend them."
"Justin,
Under promised and over delivered. I received
my order earlier than the estimate. My PDA order included and extra battery and a host USB
cable.
The Asus MyPay 730W is an excellent piece of
technology that I use daily."
"I was very pleased with every aspect of my order. Justin answered my questions quickly and *honestly* without any attempt to sell me more expensive things that I didn't want/need. He advised me against purchasing a laptop with an external CD drive, but I insisted on it, and only later decided he was probably right after all ;) The laptop arrived quickly and worked perfectly. I recommend ProPortable to anyone I know who's considering a laptop purcase."
"Having to deal with the dreaded dead-pixels from my previous laptops (particularily annoying while viewing dvds), I'd feared the same dilemma with a new one. Sure, I can become used to it as I have before, but for $2300 (W1N), I expected perfection. So I'd read through the dead pixel/return policies from each and every listed reseller at Asus' site. I was finally ready to place an order with a reseller who did not assess restocking fees for returns, even with the knowledge that they were unlisted at this site (very suspicious). But I kept coming back to ProPortable since they came highly recommended by countless, satisfied customers from here and Notebookforums.
When I emailed ProPortable with my concern, they stated that each ordered laptop is personally inspected for bad pixels, free of charge, prior to shipment. Although they cannot extend the manufacturer's pixel warranty since bad pixels can still develop from various, uncontrollable factors during and after shipment, I took a chance with them. The laptop arrived quickly, void of dead-pixels!!
A business that responds to your email the very next day is great; outstanding if the response is within a day. But Sean and Justin of ProPortable have responded within minutes to all my emails. Now that is just unreal in this day and age. They really do stand behind the "Pro-" of ProPortable.
"
"I've been buying online - everything from CDs and Books all the way up to high end electronics and laptops - for many years now and I can honestly say, that without a doubt, ProPortable is the best of any online company I have dealt with.
They (especially Justin) are very customer-oriented. There are no tricks or "up-sells" here. They want you to know the honest truth about the product you're buying and they'll answer any questions you have. I was trying to decide between two very similar laptops and, literally, I logged about 60 emails back and forth with ProPortable to help me pick the right one, with the right config and at the right price (amazing considering how frustrating I know I can be).
In the end I decided on the Asus S5N (great laptop by the way if you're in the market for an ultra-portable). I received it on the day I was quoted when ordering, despite there being a small problem (not the fault of ProPortable) in the testing phase before it shipped out (that's another thing great about ProPortable - they actually test the product before they send it to you, unlike some other resellers who say they do, but really are quite content to take your money and send you something that is DOA).
When the notebook arrived, I had some questions about setting some things up, specifically I changed out the hard drive myself and Justin walked me through it. He also guided me through partitioning the new drive and installing the operating system anew.
A few days after the purchase a rebate offer came up that I was eligible for (but otherwise would not have known anything about) and Justin took it upon himself to contact me about it and email me the necessary forms, etc. Now that's going out of your way to help your customers out. Also, unlike other North American dealers (who go through distributors), ProPortable has a direct relationship with Asus - so if you're in the market for an Asus laptop or other Asus product, keep that in mind.
So, I guess to reiterate, if you're thinking about going with ProPortable for your next purchase, do so with confidence."
"This merchant kept me informed of the backorder status of the ASUS Pocket PC which was delayed from the manufacturer. Once the ASUS was available, they were sent out very quickly and I received mine while on Christmas vacation. Initially, one part (an accessory case) was not shipped with the original shipment and was not shown as a backorder. Upon notification, the matter was resolved, and the part sent very quickly. This merchant is honorable and trustworthy and reliable. Should I need any further accessories or new items, I will purchase them from Proportable again without reservation.
Robert Kissel - Lakewood, CO"
"Excellent service. Justin was a great salesman. I would definitely use them again"
"Justin explained the options i had when ordering my new ASUS M5N notebook. I was looking for a computer that would work in an economy airline seat and also be good when working in remote locations. The computer arrived a day before promised and it was in perfect condition. I took it to Africa on a consulting job for 30 days and it worked flawlessly. I would purchase from proportable without hesitation. They have a very good product line. And the small light computer I got was exactly what I wanted and way better than the normal big name computer companies. Thanks Justin.
"
"I have nothing but praise for PROPortable. My dealings were all with Justin O'Dea, & his service far exceeded my expectations. It's really refreshing to find a company that still cares about good customer service. I would have no problems ordering from this company again."
"I've been making purchases online for 10 years. ProPortables stands out as the best company I've come in contact with to date. I've already returned to their site to make an additional purchase. I am thinking of buying my next laptop there only because of the excellent service and communication they practice."
"A little on the expensive side but ProPortable was the ONLY company that had what I was looking for. With that said, it was well worth the price I paid.
Fast shipment and great corespondance. I would reccommend ProPortable to my friends and associates."