"I really valued that your store employees were of many races. I saw Hispanic, Indian, African American, and Russian cashiers during my visit. This reflected very positively on the character of Palais Royal."
"My experience with Stage was wonderful and I recommend for others to try, because it's great"
"My experience is almost always positive. It would be nice to know that when one returns a damaged good that it is not put back on the rack which was my experience with a dress we returned and with another that we tried on that was damaged and kept seeing it again and again."
"I love that I can get in and out of palais royal easily. I find what i like , try it on, pay and move on with my day."
"My experience was and is, with Palais Royal. Shopped this particular store (area) for the past 20 years, and 'joke' that by now, over all my purchases in the past years, I should rightfully own the store! Ha! My daughters know that this is where I always shop and they KNOW, that a Palais Royal 'Gift Card' will always be the perfect B/D, Mother's Day, Christmas, etc. Gift, for me! (They are sure RIGHT!!) My 'go to Palais Royal' store has just recently made a complete INSIDE turn around, of all the merchandise; so I am having to 'get use to all the changes', which slows down my shopping trip. I am happy to see, they have added a Big & Tall Men's area, which helps me, a lot. At this time, not a lot of merchandise to pick from, but certainly hope to see it grow, through the months to come."
"I love this particular location, I am always able to find what I am looking for whether it be for myself or a gift. I do have to drive about 20 minutes to do my shopping at this store but it is worth it to me."
"The associate, Shauna, was extremely friendly, helpful and professional. Not only did she smile and thank me for my patronage she was kind and patient in helping me decide which of my coupons would be the best deal! She made my shopping experience very pleasurable! Way to go Shauna hope to see you again soon!"
"I just love that store/ and try to go weekkendGood neighborhood store!"
"Great visit. I was able to shop/browse at me leisure without being bothered consistently. Only thought I have is that the store seems too small and undivided in the women's/teen area for the amount of clothing on display."
"I found several things that I wanted."
"Associate Alanis was wonderful. I told her about a shirt and pair a jeans I saw in your ad catalogue. The young lady knew where to find the shirt and jeans. She was very friendly and courteous. The young lady was so out going I thought I need to do a survey on her. Most people only do surveys to complain. I wanted to take the time to fill this out for a job well done. I even asked when she worked she was really helpful. Thank you Alanis"
"Gabrielle was really great. I can't express how thankful I am when a retail clerk lets me know how to get a discount. One of the reasons I don't shop more is because I hate keeping track of coupons and special offers. When a clerk says, If you use your card you can get a discount I don't forget because to me that is the best customer service a clerk can provide;honesty in what is possible. Not to mention, Gabrielle also helped me in the shoe dept. Great customer service today; just perfect!"
"I enjoy the experience of shopping in a store with clothing both fashionable and comfortable. I can purchase fragrance or beauty items, all in one store. The fact that the staff are friendly and helpful is a plus."
"Good best out of all the stores I've been to"
"I don't know what you are talking about. What is Stage?"
A rep from Palais Royal, Humble, TX, rbSTAGE, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see
you again soon!
”