ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2024-10-15

Awesome

"Delivered on time and it worked "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-15

Misidentified part

"Ordered a part back in May, wrong part arrived. Found that part was misidentified in their system. Returned part within 2 business days after receiving return paperwork. Did not receive credit. Spoke with representative whom suggested ordering another part, while I wait refund. Ordered and paid for part recommended by representative, only for that to be incorrect part found upon receipt. I have still not received credit or notification that returned part was received. I do not recommend purchasing parts from this company. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

brake rotor

"great job got what i order"


Verified
5/5

2024-10-14

New brakes

"I get what I want at A. Reasonable price in a short amount of time with no hassle. That's what I like about it."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-10-14

Parts fit and delivered in time

"Great customer service experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2024-10-14

Slow shipping

"Order part on Sept 30, parts left parts geek on Oct 2, FedEx delivered parts on Oct 9.All this after I paid for expedited shipping. Unsatisfactory sevice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

GENO GOT IT

"TWO SEPERATE ORDERS, BOTH DELIVERED AHEAD OF SCHEDULE. BRAKE SHOES ARE WHAT IS ADVERTISED."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-10-14

wrong part wasnt clear about part

"wrong part wasnt clear about part should have said for automatic non tilt cost me $14.00 to send back still wait for refund"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2024-10-14

Very good

"No problem everything okay "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

Very happy

"Great service will use again"


Verified
1/5

2024-10-14

Delivery issue

"Delivery took more than expected, I paid for fast delivery (3 days) and took more than 6 days"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-10-14

Really thankful

"I had looked and looked for the headlight and other companies sent me the wrong part of the ballest missing ! A mechanic swore by u !! My 3rd attempt was a success!! Thank u so much I will never use another company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

worked out great!

"fast delivery and great product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-14

The right parts for the right price

"Ordered parts for 1987 lincoln.. alot of parts i cant get at the store anymore. Parsgeek delivers fast and i have always gotten the right parts."


Verified
5/5

2024-10-14

Great company

"This is not the first time I've ordered parts from PartsGeek. As usual, they provide excellent service. The only thing I had issues with was the delivery. FedEx plays games with people and their schedules. I wish there were different options, as I received my parts three days after the date they should have been delivered, which played a significant factor. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process