ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.59/5
Customer service:
3.33/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
5/5

2024-11-04

Good Quality for Less $

"I ordered a set of brake pads & rotars for my 2016 Kia Sedona. They arrived and were a great quality in spite of being easily $100 cheaper than other places I looked for them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-04

GM Horn Replacement

"My GM truck had a typical horn problem. Electrical contacts rusted off and horn did not work.
Parts geek had the original GM horn assembly with mount bracket and wire harness. With some diaelectric grease on all contacts, the horn works like new. Great price compared to dealer and fast delivery.
I am a customer forever.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-04

Helpful staff

"I use parts geek because of the cost and the quality of the parts. And buy giving the expert staff my VIN number the parts are always correct but they give you choices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-04

Correct part, on-time

"It was easy to shop the web site, I got what I ordered, the correct part, and it was on-time. What more could I ask for? -Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-11-04

My order

"My order was paid and canceled by you all there are too many auto suppliers out there that I don’t have to deal with you all please send a response on why it was canceled to my email "


Verified
5/5

2024-11-04

Great value for money

"Parts fit and work well. Great value for money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-04

2016 2500 drilled and slotted rotors and brakes Detroit axle

"First of all the shipping was absolutely horrible, ordered on a Sunday and did not receive the first half until Saturday late day the following week, and the other half the week after on Wednesday! The rotors are very cheap made and the pads was to big for the calipers, I’ve bought hundreds of parts online and this will definitely be the last place I will ever decide to buy parts off again just for the shipping time, not even gonna bother with the return. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-04

Didn't cancel after failing to process Affirm payment

"I ordered something and was going to pay via Affirm. However I got a message saying it wasn't approved. But Affirm said it was. I made a payment to affirm and they have set up payments. I called and talked with a representative and told them to cancel. They said it would automatically cancel since the payment wasn't approved. I bought the items elsewhere. Please contact Affirm and cancel the order!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-04

Horrible

"I could not get a hold of anyone by phone...always on hold, they sent me the wrong parts after I chatted twice on line and I was unable to return the wrong parts because I installed 2 of the 4 tie rods and I needed my car done...I was forced to purchase the remaining parts from another company an cannot return the wrong parts unless I return the whole order"


Verified
5/5

2024-11-04

A++++

"Easy deal, and good on shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-11-03

Incorrect part from their catalog.

"Displeased. Wasted labor charges."


Verified
5/5

2024-11-03

great selection and service

"Had my body part in hand in four days, from a weekend order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-03

Brake fix

"Job went great!! front pads and rotors. Perfect fit and operation. Half hour each side ! The price was very good and very happy with the parts. My son in law did the labor for free and showed me how to do the job ,so I did one side under his supervision, easier than I thought !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-03

Satisfied with the service.

"This is the second time I've used this site and very satisfied with the service. Will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-03

"Parts were correct and on time. Price was great as well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges