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Product & services pricing
3.70/5
Chance of future purchase:
3.61/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.32/5
Featured Review


Verified
2/5

2024-10-12

There is a serious mismatch between their great product prices and their shipping costs.

"While their product pricing seems to be relatively reasonable, in theory, the overall cost, in practice, shocks you real hard when you factor in their shipping costs. It is RIDICULOUSLY high! Partsgeek uses an independent shipping service that has no regard for REASONABLE shipping rates! Consequently, this makes it smarter to look at other shopping sources, including eBay, for better deals when possible."

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Verified
5/5

2024-10-12

Arrived on time

"I sent the address correction but got no reply. I'm guessing someone saw it and sent it to the right address. So all was well in the end. "

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Verified
5/5

2024-10-12

Good quality part

"Easy to install and Good quality "

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Verified
3/5

2024-10-11

Some parts in kit will not work

"I ordered a complete front end rebuild kit made by A Premium for a 1988 GMC g20 van and the inner tie rods cap the front end because the grease fittings are on the outside of the tie rod instead of the end. The rest of the kit fit ok. I was told by Parts Geek that there was nothing they could do because I had the kit over 30 days. Kit probably fits other vehicles fine bit not a G 10 or G20 Chevy van."

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Verified
5/5

2024-10-11

Mo717

"Item. Price. Delivery. Service. All around great. Thank you."

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Verified
1/5

2024-10-11

Improper packing. Broken part.

"I ordered over $450. in parts. A $4.73 was broken in two due to careless packing or the person that packed the order didn't know not to fold a gasket. I explained what happened to a representative through the online chat to see if they would send a replacement stating that it would cost more to return the item than what it costs and then I would be charged again for the part and shipping when reordering. I was told that I would have to go through the RMA process and lose money getting a replacement. I bought a replacement from a company that understands that you can't fold a fiber gasket without breaking it. Cost me another $10. It's not the money, just the principle! They should have taken responsible action and just sent a properly packed replacement."

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Verified
4/5

2024-10-11

I got the part

"I ordered a part. It was delivered. "

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Verified
5/5

2024-10-11

Great prices

"Part fit exactly no guessing or sending parts back used the chat box to verify Iwas ordering the correct part."

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Verified
1/5

2024-10-11

Unreliable

"Took to ling to get parts and now even though I never even opened the box I have to pay to return them so it costs me even more money "

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Verified
1/5

2024-10-11

Wrong part too bad

"Ordered a part. It was wrong. Not sure if my fault or PG. Let's assume it was mine. Tried to return part. PG offers no label for return. Shipping quote to return via UPS was $20 more than the original cost of the part. No thanks. This return policy is applicable whether or not it is your fault.
I dont ever see myself buying anymore parts from Parts Geek ever again.
"

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Verified
5/5

2024-10-11

Very quick delivery

"every thing fit great great price"

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Verified
5/5

2024-10-11

Gets your parts here!

"This is the second part I've purchased and am extremely satisfied with the whole process! Easy ordering, fast delivery and lowest prices I could find! Thanks, PartsGeek!!"

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Verified
5/5

2024-10-11

Delivered in a timely manner. Parts were great.

"I was able to track the package on its journey, big help making sure I know when it'll be here; updated via email as the package came in. Parts nicely packaged, undamaged, and clean. "

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Verified
5/5

2024-10-11

Timing & service were excellent!

"Quality of the product, customer service and timing were all on point!"

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Verified
5/5

2024-10-11

Great Service

"You had the parts needed and they came here in a short time."

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