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Product & services pricing
3.70/5
Chance of future purchase:
3.62/5
Shipping & packaging:
3.60/5
Customer service:
3.35/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-05-13

Really fast

"Everything came on perfect"

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Verified
5/5

2024-05-13

Excellent

"Very good service all the time "

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Verified
5/5

2024-05-13

Will never use these Parts Geeks again

"Parts Geeks are a rip off.
Gave these Geeks info on my car to buy AC Schrader valves.

I was sent 6-8 various valves in a baggie.
NONE of them matched my car.

The final insult was that I had to pay return shipping costs for a bag of crap I could not use. Total unprofessional company, not in control of it's suppliers.
"

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Verified
1/5

2024-05-13

Defective part

"I ordered a part. Waited for it to be delivered and once it arrived I tried to install. Come to find a defective part that would not allow installation. So I was forced to it. Which has been taking along time to get a refund so I could order a part to fit my car. "

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Verified
1/5

2024-05-13

Poor shipping

"Delayed thanks to the US post office"

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Verified
5/5

2024-05-13

Awesome

"The part arrived at the expected time and fit my vehicle in a very good condition"

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Verified
2/5

2024-05-13

Wrong Parts

"Ordered brakes .. parts were wrong. Reordered brakes .. parts wrong again. Sending all parts back. "

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Verified
5/5

2024-05-13

Part worked as expected.

"This is the second time I had to replace this part because the first time I ordered off Amazon from an unknown seller. Needless to say, although that part looked exactly right, it was obviously a cheap imitation because the safety latch bent downward, locking my hood closed, when I tried to close it. After removing that part and replacing it (again) with this part from PartsGeek, the whole mechanism worked as it should. My hood now closes and latches correctly, both the main latch and secondary, safety latch."

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Verified
3/5

2024-05-13

Costumer support

"For the most part it is a good experience for what it is, but the site support is very slow, limited and ill informed when you lay out your issue and trying to get it resolved. The website is aggravating with the support window constantly trying to open ( iPhone ). Returns are not always easy and I have several parts that were not the correct ones and they were not able to be returned and I ordered a product that was supposed to be delivered in 5-7 days and I just received it almost a month later. So to summarize it is a bit tedious but it is the net. Sometimes it is pleasant but sometimes not so much."

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Verified
5/5

2024-05-13

Excellent customer service

"While we were given incorrect information from the first person we worked with, the company was very helpful in addressing our concerns. THey went above and beyond to provide satisfaction. Every customer service person we spoke to was courteous and helpful. We never felt rushed. We felt considered and well respected which is more and more uncommon in retail these days. "

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Verified
5/5

2024-05-13

Highly recommended parts shop…

"Great parts for a great price. With fast shipping…"

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Verified
5/5

2024-05-13

Very satisfied customer service was quick response was quick and parts were exactly what I ordered thank you

"No hiccups just very quick service will be ordering more parts from this store"

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Verified
1/5

2024-05-13

No Good

"You canceled my order. Not good "

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Verified
2/5

2024-05-13

Backorder

"Bought some parts that stated they were in-stock. Ended up getting an email saying my order was canceled because they were back ordered. The money did not come out of my account and a refund was given. Just wish I was getting the part I ordered. "


Verified
5/5

2024-05-13

Excellent turn round!

"Easy to order online, and delivery was accurate! "

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