Product & services pricing
3.69/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.61/5
Customer service:
3.44/5
Return/Replacement policy:
3.39/5
Featured Review


ResellerRatings
Verified
5/5

2024-11-07

Can always count on PartsGeek!

"Always have what I need! Great place for car parts! "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2024-11-07

Part return

"I ordered a windshield wiper pump and it didn’t work, I tried to replace it by sending it back, PartsGeek would not let me return the one that didn’t work, instead I had to reorder another and I lost 33.00 and change, now I’m stuck with the one that I ordered that I have no use for, I will never order anything from PartsGeek again, and I will notify anyone who wants to order parts from this company they took advantage and I lost money due to their return policy "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2024-10-17

Poor customer service

"I had to order another part because wrong part was ordered. I followed process for returning the incorrect part and paid additional money to send it via Post Office.
I received an email after 3 weeks saying that the part was used. IT DIDN'T FIT my car. So how was it used?
I was informed I wasn't due a refund and they will send the parts back to me.
This is poor customer service because I have no need for the part. Especially since I ordered the correct part from this company.

Very disappointed with this company. The prices are lower, but customer service is TERRIBLE.
"

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-07

clutch fan

"Ordered wrong part and was able to return with no problems. A refund was issued to my credit card within a few short days !
I will definitelybe using them again and would recommend them highly !!
"

Likelihood of customers making future purchases
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Verified
5/5

2024-11-07

Great

"Great parts fit good no issues...this is the 2nd order from you will order all my parts from you thanks "

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2024-11-07

Great

"Fast felivery good parts, very cheap on there prices"

Pricing of products and services
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Verified
5/5

2024-11-07

good experience

"Part came quickly and we put it on and it works great! "

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2024-10-17

Parts were delivered on time. and i lipartske that

"I will be buying a lots of parts from you and your prices are very cheap for people can afford them thank you vary much from albert sandoval "

Pricing of products and services
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Verified
5/5

2024-11-07

Fast and accurate

"Easy to find what I was looking for and purchase at a very affordable price "


Verified
3/5

2024-11-07

Taking forever...

"Still not refunded as of yet. Twenty dollars may not be a lot to you but in my world, that's a days budget for food in mine. "

Pricing of products and services
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Verified
5/5

2024-11-06

Helpfull experience

"Needed parts selection was Simple and direct from beginning to end and delivery"


Verified
5/5

2024-11-06

Thank you so much!

"Delivered in a timely matter!"

Pricing of products and services
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Verified
1/5

2024-11-06

Still no parts

"I ordered parts a month ago, a few weeks ago I got broken parts filed a return that required speaking with customer service to get it filed because the system didn’t work. Then I specifically asked if I’d have to wait for the parts to be returned before they’d ship out replacement parts. I was told “no!” Here I am weeks later out a bunch of money and no parts or even tracking on replacement parts "

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-06

Always excellent service

"Anytime I need a car part you guys are always my go to."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-11-06

The part I bought was faulty okay. So I need some help to send it back.

"Please send me information.I don't have to return this item."

Overall customer service